Supply Chain Information Technology

Michael A. Torres

***** **** ****** #**, ********, CA 90505

Phone: 562-***-**** Email: *******@*****.***

Professional Summary

Strategic and results-driven Operations Manager with 15+ years of experience in distribution management, logistics, and supply chain leadership. Proven ability to optimize warehouse operations, lead cross-functional teams, enhance fulfillment performance, and implement cost-saving initiatives. Experienced in scaling multi-site distribution, managing inventory, and delivering KPI-driven results across industries. Skilled in vendor relations, P&L oversight, and continuous improvement. Bilingual in English and Spanish. Professional Experience

Operations Management Consultant

Seize Group - Los Angeles, CA Jan 2020 - Mar 2025

- Oversaw distribution strategy and logistics operations across skincare, cannabis, and 3PL channels.

- Directed integration of operational systems to reduce fulfillment errors and improve speed.

- Built co-packing operations including facility layout, equipment acquisition, and compliance protocols.

- Implemented routing and reverse logistics improvements to cut shipping delays.

- Maintained multi-site inventory accuracy using performance dashboards and real-time monitoring. Operations Manager

StyleCraft Home Collection - Los Angeles, CA Nov 2015 - Dec 2019

- Led day-to-day operations across multiple regional distribution centers.

- Standardized SOPs and trained warehouse staff to drive productivity and reduce shipping issues.

- Enhanced forecasting methods for more reliable inventory accuracy.

- Managed freight flow and ensured carrier/vendor performance alignment. Warehouse & Production Manager

Crestec USA - Torrance, CA Jun 2012 - Mar 2015

- Oversaw print product distribution and client fulfillment programs.

- Streamlined workflows to boost order processing volume.

- Directed labor scheduling and tracked performance metrics across shifts. Distribution Center Manager

Dogwood Publishing - Los Angeles, CA Jul 2008 - Sep 2011

- Managed pick/pack/ship, inventory, and outbound logistics operations.

- Introduced audit controls to reduce shrinkage and maintain inventory accuracy.

- Maintained high service levels for fulfillment and shipping. Operations Manager

Icer Brands / Apple Bottoms - Carson, CA Jun 2006 - May 2008

- Opened two new distribution centers and built operating teams.

- Led ERP transition and coordinated all warehouse functions.

- Increased shipping throughput via optimized workflows and layout planning. Tools & Technology

ERP & Logistics Platforms: NetSuite, ShipHero, ShipStation, Shopify, ShipBob, Sage, Vantage, MIQ, AIMS Productivity & Analytics: Microsoft Excel, Word, PowerPoint, Power BI (basic) Core Competencies

- Distribution & Fulfillment Leadership

- P&L Management & Budget Oversight

- Multi-Site Operations & Staff Development

- KPI Management & Performance Tracking

- Vendor Management & Logistics Coordination

- Process Improvement & Lean Initiatives

- Inventory Control & Warehouse Optimization

- Bilingual - English & Spanish

Education

Bachelor of Arts in Architecture - New York Institute of Technology, NY

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