Human Resources Eligibility Specialist
Resume:
Akia C. Bowman
**********@*****.***
Education Experience
Lehman College/City University of New York
Major: History
Minor: Education
Credits: 90
Bronx Community College/City University of New York
Associate of Applied Sciences in Education
Certificate of Assistant w/ Special Need Children Birth–2nd grade
Employment Experience
Department of Education N.Y.C. 09/19-Present
Garrett A. Morgan – P.S. 132x
Pupil Accounting Secretary
Assisting Principal with clerical tasks – updating calendar, making appointments, and sending and receiving correspondences.
Performing all functions of human services support, as they pertain to the role of school secretary, including payroll and employment processing.
Collaborating with school aides on office responsibilities.
Engaging and interacting with staff, parents, students, and the school community in a positive manner.
Performing all functions of pupil enrollment services, including but not limited to registration, transfers, maintaining required documentation of all enrolled students.
Human Resources Administration, N.Y.C. 09/16-12/18
Special Services
Eligibility Specialist III
Use Agency guidelines to process all Case by Case Financial Assistance, (CBCFA) and Case Service Action (CSA) requests for applicants, ensuring timely and accurate processing of benefits and actions.
Authorize the issuance of applicable cash entitlements to eligible clients upon verifying documents and making appropriate referrals for caseload managed cases.
Interviews clients, verifies documents, and determines continued eligibility for Public Assistance Program which includes Cash Assistance, Medicaid, Emergency Housing Services and SNAP. Responsible for 30 Face to Face Recertification (FFR) per month.
Reviews pertinent data from HASA’s databases, New York State Welfare Management Systems (WMS), POS in order to substantiate and review eligibility.
Acts as liaison with courts, marshals, landlords, and utility companies on behalf of clients in regard to inquiries, dispossess, utility shut offs and funds due to these sources.
Human Resources Administration, N.Y.C. 01/14-Present
Family Independence Administration
Eligibility Specialist II
Establishes initial eligibility and/or continuing eligibility for assistance of homebound, aged or disables persons and for child only cases, by reviewing applications, documents required for recertification and other documents mailed in by applicants or recipients, and by accessing the agency's computer and paper files.
Obtains financial and other information required to establish the amount of the applicant's/recipient's entitlement; performs calculations to establish need and level of financial assistance and other public benefits.
Recommends changes in benefits, and/or amount of financial assistance, based on new information received from recipients or other sources.
Submits proposed case actions to the supervisor for review and approval, along with substantiating records, documentation and forms required for processing.
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