Customer Service Direct Support
Resume:
Tori Blakeney
Charlotte, NC *****
********.****@*****.***
Authorized to work in the US for any employer
Work Experience
Canvasser
Working America AFL-CIO-Atlanta, GA
January 2023 to January 2024
responsible for visiting residential neighborhoods or public areas to gather information about the public's perception of a topic.
Assistant Field Director Manager
Working America AFL-CIO-Atlanta, GA
January 2022 to January 2024
Leader and manager of a nonprofit nonpartisan community organization. Working America is a labor union that fights for Good jobs, healthcare, secure retirement and cooperate accountability . Train, communicate and give examples to canvassers on how to get the most members and support around the Atlanta area.
Direct Support Professional
Another Chance-Decatur, GA
May 2022 to November 2023
DSPs provide direct care to individuals with intellectual and developmental disabilities, helping them to live as independently as possible. They are responsible for providing assistance with daily activities such as personal care, meal preparation, and transportation. This article will provide an overview of the job description of a direct support professional.
Team Leader
Jeni's Splendid Ice Creams-Decatur, GA
April 2023 to July 2023
scoop and serve ice cream to our customers, make waffle products, run the register with cash management responsibilities, keep the shop clean, change out buckets of ice cream Starbucks Barista
Starbucks-Atlanta, GA
July 2020 to March 2023
• Provided exceptional customer service by taking and preparing customized drink orders according to Starbucks standards
• Consistently maintained a clean and organized work environment, ensuring compliance with health and safety regulations
• Efficiently operated espresso machines, blenders, and other equipment to prepare high-quality beverages in a fast-paced setting
• Demonstrated strong knowledge of Starbucks menu items, ingredients, and preparation methods to assist customers with their selections
• Collaborated with team members to ensure smooth workflow during peak hours, contributing to overall customer satisfaction
• Managed cash transactions accurately and efficiently while upholding cash handling procedures Beauty Advisor/Makeup Artist
Ulta beauty-Atlanta, GA
August 2021 to January 2022
Recommending additional and complementary products and/or services based on guest interests or items already selected for purchase, promoting the Ulta Beauty loyalty and guest service programs. Informing guests of current promotions, events and services within the store, booking appointment for in-store events.
Waffle House Server
Waffle House-Atlanta, GA
March 2020 to January 2022
To ensure total Customer satisfaction and provide friendly, courteous, and efficient service. Greeting Customers, taking orders, writing up and totaling orders, calling out orders to Grill Operator, picking up and delivering orders to Customers, bussing tables, and washing dishes. Customer Service Associate
Harris Teeter-Charlotte, NC
March 2017 to May 2018
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Target, Cashier
Target-Atlanta, GA
processing customer payments, providing excellent customer service, and ensuring a smooth checkout experience.
Education
High school diploma
2 years of college in Chemistry
University of North Carolina at Pembroke
Skills
• Cleaning Experience
• Caregiving
• Food Production
• Cash Handling
• Developmental Disabilities Experience
• Store Management Experience
• Leadership
• Hair Styling
• Computer Skills
• Barista Experience
• POS
• Makeup Application
• Shift Management
• Front Desk
• Food Preparation
• Guest Services
• Coffee Experience
• Teaching
• Sanitation
• Customer service
• Cashiering
• Retail Sales
Certifications and Licenses
Driver's License
CPR Certification
September 2023 to September 2024
Contact this candidate