Senior Manager Database Administration

Deepak Sharma

Mechanicsburg, PA • 518-***-****

************@*****.*** • LinkedIn URL

Senior Manager, Database Administration

Accomplished and analytical database professional with extensive experience in database administration, design, and optimization for enterprise-level environments. Proven expertise in establishing processes to ensure database availability, scalability, and security, while serving as subject matter expert and technical liaison across organizations. Track record in managing and mentoring teams of database administrators to deliver robust database solutions for mission-critical, 24x7 SaaS and enterprise applications. Demonstrated success in leading production support initiatives for information services and security operations, analyzing root causes of system issues, implementing corrective actions, and driving continuous improvement through meaningful performance metrics. Out-of-the-box thinker with exceptional interpersonal skills.

Areas of Expertise

SQL Server Database Management

Logical & Physical Database Design

High-Availability Solutions

Data Security and Encryption

Root Cause Analysis

Capacity Planning and Monitoring

Automation of Database Operations

Database Upgrades & Migrations

Architecture Design

Performance Optimization

Team Building & Leadership

Cross-functional Collaboration

Career Experience

Conduent – Middletown, PA (Nov 2012 – Present)

Senior Manager, Database Administration (Jul 2016 – Present)

Project: Information Services & Security (Operations & PROD Support)

Supervise and lead team of six DBAs overseeing comprehensive database administration to support organizational operations effectively. Collaborate with Senior Managers across Server/Infrastructure, Storage, and Backup support groups to enhance teamwork and efficiency. Offer database platform solutions to new business units aimed at facilitating informed platform selection decisions to meet operational needs. Conduct root cause analyses post-major incidents to develop robust plans for preventing future occurrences and establish new standards for improved operational efficiency. Support SQL environment spanning physical data center servers, Microsoft Clusters, virtual servers, and Azure-hosted instances for diverse business needs. Provided leadership and support during Sev1/Sev2 production-impacting issues. Collaborate with vendor support groups like Microsoft and Dell to troubleshoot database platform and storage issues.

Key Achievements/Contributions:

Achieved over $400k in savings with potential for further savings up to $1M by coordinating with team of DBAs to identify and implement strategic cost-saving measures like savings in licensing costs, DC consolidation.

Ensured availability, maintenance, and optimal performance of 2K+ instances in collaboration with DBA Team Managers to support robust systems.

Maintained system integrity and security by managing upgrades, migrations, and regular patching of all SQL Servers.

Educated and transitioned smaller business units to align with company standards, while emphasizing importance of data security and disaster recovery solutions.

Lead SQL Server DBA (Nov 2012 – Jun 2016)

Project: Information Services & Security (Operations & PROD Support)

Supported production applications across Irvine and WA datacenters to maintain operational continuity. Lead database administrators to ensure optimal performance, scalability, and compliance. Oversaw software services and bill review applications running on dedicated database servers to streamline processing. Executed server upgrades, database version upgrades, and migrations with aim of enhancing infrastructure and functionality.

Designed and implemented database maintenance procedures across environments to boost efficiency and reliability. Ensured high availability and uptime of systems by partnering with team on monitoring, troubleshooting, and proactive solutions.

Additional Experience

Sr. SQL Server DBA (Project: Global Technology Operations) Active Network – San Diego, CA

Sr. SQL Server DBA (Project: IT SNC SDIS – RDMS Support) Intel Corporation – Santa Clara, CA

Sr. SQL Server DBA (Project: Technology & Trust Services - LGTS (Production Support & Datacenter Migration) Bank of America – Tustin, CA

Sr. SQL Server DBA (Project: IT SNC SDIS – RDMS Support) Intel Corporation – Santa Clara, CA

SQL Server DBA (Project: TMS/TFS – Production Support) Toyota – Torrance, CA

SQL Server DBA (Project: TFS – Application Support) Toyota – Torrance, CA

Database Developer & Development DBA (Project: Unified Content Strategy Project) NYLINK, SUNY Administration – Albany, NY

Webmaster (Project: International Education Website Development) Office of International Education, University at Albany-SUNY – Albany, NY

Helpdesk Technician (Project: Information Technology Services) ITS, University at Albany-SUNY – Albany, NY

Webmaster/System Admin (Project: Web-Hosting/Website Dev) Fortune Space Pvt. Ltd. – New Delhi, India

Technical Proficiencies

Database Management: MS SQL Server 2022/2019/2017/2016 (SSRS, SSIS, SSAS), DB2, MySQL, Microsoft Azure, Amazon AWS/EC2

Operating Systems: Windows Server 2022/2012/2008/2003, Windows 2000 Advanced Server, Windows 2000/XP/NT, UNIX, Linux

Programming Languages: T-SQL, C, C++, Java, Visual Basic, JSP, Shell Scripting, Prolog, Matlab, XML, XSLT, HTML and DHTML

Monitoring & Notification Tools: SCOM, Solar winds, Idera Tools (Diagnostic Manager) and custom T-SQL scripts for monitoring and notification

Education

Master of Science in Computer Science University at Albany (SUNY) – Albany, NY, USA

Bachelor of Engineering, Computer Engineering MD University – Rohtak, Haryana, India

Academic Projects

High Performance Scientific Computing – Project Under supervision of Dr. Mark R Gilder, University at Albany

Analysis & Detection of Steganography (Hidden Markov Model, Gibbs Restoration Technique & GIFShuffle Algorithm) Under supervision of Prof. Ian Davidson, University at Albany

Data Mining Approaches for Intrusion Detection Under supervision of Prof. Robert Erbacher, University at Albany

Internships

Albany Nanotech School of Nanoscience & Nanoengineering, SUNY – Albany, NY

HFCL Ltd – New Delhi, India

Vintron Industries Ltd – New Delhi, India

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