Inventory Specialist Customer Service

Warren King

Fort Worth, TX *****

817-***-**** *********@*****.***

EDUCATION

University of Houston - Houston, TX No Degree

Computer Information Systems, Expected in 05/2028

•Code Coogs Member

•NSBE Member

•Coog Run Club Member

SKILLS

•Attention to detail

•Customer service

•Inventory control

•Teamwork and collaboration

PROJECTS

Successfully implemented the Jira ticketing system to streamline issue tracking and resolution ultimately improving efficiency and user experience.

Experience with Azure and Microsoft active directory software and implemented them successfully in a simulated environment.

Designed and conducted multiple simulated helpdesk calls to replicate real-world troubleshooting scenarios.

Researched and documented solutions for hardware and software troubleshooting such as: Forgot password/reset requests,2 step authentication issues, installation/update failures, and software compatibility issues.

I am also passionately pursuing the COMPTIA A+ and Network+ certifications.

WORK HISTORY

INVENTORY SPECIALIST 04/2024 to 08/2024 Target - Fort Worth, TX

•Enhanced inventory accuracy by conducting regular cycle counts and resolving errors

•Performed data entry into the workplace technology

•Often was tasked to troubleshoot faulty workplace devices to ensure proper performance

•Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.

•Trained new employees on proper procedures, boosting their ability to contribute effectively as part of the team.

SUMMARY

As an Inventory specialist at Target, I developed strong organizational and analytical skills in

a fast-paced, inventory-focused environment, now that I am in college, I am looking to transition into a new field. I Demonstrate the ability to communicate efficiently, complete instructions promptly, and maintain accurate records while ensuring efficient operation in the workplace.

EXTRACURRICULAR ACTIVITIES

Current NSBE member and I regularly attend meetings and participate in community events and projects

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