System Engineer Cloud
Resume:
Roy Graphenreed
Cloud System Engineer
Profile
Experienced Cloud System Engineer with a proven track record of leading successful cloud migration projects and managing hybrid Exchange environments. Skilled in Azure Identity Management and Microsoft 365 applications, I have administered Intune for secure device configuration and compliance policies. Proficient in endpoint management automation and certificate lifecycle management, I ensure secure communications and efficient operations. Collaborating with federal stakeholders, I uphold strict security standards and compliance regulations. With expertise in Agile/Scrum methodologies and cross-functional team leadership, I drive innovation and streamline operations in both public and private sectors. Employment History
Cloud System Engineer at CISA (Cybersecurity and Infrastructure Security Agency)
October 2021 — March 2025
- Lead migration of SharePoint from on-premises to online environment
• Manage service and account password resets
• Configure failover services and troubleshoot server issues
• Collaborate with network team on DNS setup and load balancing
• Streamline endpoint management through automation
• Administer Venafi certificate management for automation
• Utilize Agile Scrum methods with kaizen boards and Jira
• Manage hybrid cloud infrastructure across AWS and Azure
• Use VMware vSphere for virtualized environment management
• Ensure privileged access management with CyberArk M365 Cloud Exchange Engineer at ECS Technologies
June 2021 — February 2024
- Led migration of 2,000 mailboxes to Exchange Online, boosting efficiency by 20%
• Developed Power Automate flows, saving 200 work hours annually
• Managed Teams, OneDrive, and tenant configurations for 800+ users
• Implemented AI Chatbot solutions integrated with Teams for streamlined operations
• Supported IT helpdesk with patch management for Exchange Servers
M365 Engineer and Cloud Consultant - KCI Acuity at Department of STATE
November 2018 — May 2021
- Led Canvas Apps and PowerApps deployment, boosting workflow efficiency by 15%.
Details
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Skills
Cloud Migration
Azure Identity Management
Microsoft 365 Applications
Intune Administration
Endpoint Management
Automation
Certificate Lifecycle
Management
Agile/Scrum Methodologies
Cross-Functional Team
Leadership
• Orchestrated migration to Azure GCC, ensuring FISMA High compliance.
• Managed Azure AD and Key Vaults, overseeing 10,000+ identities and enhancing security.
• Integrated Dynamics 365 with Power Platform, optimizing system performance.
• Configured SharePoint Online sites, permissions, lists, and metadata for seamless collaboration.
SharePoint Consultant at Van Metre Homes
August 2017 — August 2018
- Spearheaded successful migration of 15 small business clients to Office 365 with 95% user satisfaction rate.
• Integrated Azure Connect Federation for secure external client authentication, boosting customer onboarding by 25%.
• Led development and customization of Office 365 applications like PowerApps and Dynamics 365.
• Managed migration of on-premises SharePoint content to SharePoint Online within a tight three-month deadline.
• Conducted post-migration training, resolved access issues, and collaborated with stakeholders on content governance and security.
SharePoint Admin at USPTO
September 2016 — September 2017
- Spearheaded development and upkeep of SharePoint project management area with a focus on business intelligence and IT governance.
• Managed updates and patches for the SharePoint platform to guarantee seamless system functionality.
• Designed workflow diagrams and process flows to improve information architecture and governance practices.
• Enhanced collaboration through SharePoint tools for efficient project management.
• Ensured compliance with IT governance standards for optimal system performance and data security.
SharePoint Architect at Health Data Specialists
September 2014 — February 2017
- Architected and managed SharePoint 2013 farm for secure cross-platform collaboration.
• Created tailored SharePoint solutions with PowerApps, SharePoint Designer, and InfoPath.
• Planned SharePoint library capacity to optimize server resource utilization.
• Executed business process automation enhancements with custom solutions.
• Enhanced collaboration through secure SharePoint architecture design.
SharePoint Admin
January 2013 — October 2015
- Configured SharePoint 2010-2013 environments, customized sites, and implemented workflows.
• Administered permissions to ensure governance and access control alignment.
• Conducted routine content audits and cleanups to enhance system efficiency and compliance.
• Implemented governance policies to streamline SharePoint administration.
• Enhanced user experience through site customizations and workflow optimizations.
Education
MS Information Technology, Capella University, Minneapolis January 2008
BS E-Commerce, University of South Alabama, Mobile January 2004
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