Alex Castillo
Channelview, TX *****
****************@*****.***
Customer service or sales - HVAC installer and repair / cleaning service Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Security
The Office Assistant, LLC-North Carolina
January 2022 to July 2023
Costumer service or assistance Maneger . Sales,marketing etc Education
High school diploma in HVAC
North Shore Senior High School - Houston, TX
May 2017 to May 2017
Skills
• Cleaning Experience
• Warehouse Experience
• Host/Hostess
• HVAC/R
• Customer service
• Sales
• Communication skills
• Bilingual
• Spanish
• Customer relationship management
• Supervising experience
• Account management
• Microsoft Excel
• Organizational skills
• Microsoft Office
• HVAC (10+ years)
Languages
• Spanish - Expert
Certifications and Licenses
Journeyman HVAC
Guard Card
Assessments
Retail customer service — Completed
August 2023
Responding to customer situations in a retail setting Full results: Completed
Customer service — Completed
March 2024
Identifying and resolving common customer issues
Full results: Completed
Customer focus & orientation — Completed
March 2024
Responding to customer situations with sensitivity Full results: Completed
Sales skills — Proficient
March 2024
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.