Customer Service High School

Luz Moreno Cortez

Smithtown, NY ***** 631-***-**** *******************@*****.***

PROFILE

Motivated and bilingual professional with a strong work ethic and a passion for teamwork. Eager to leverage customer service experience and quick learning abilities to contribute effectively to a dynamic work environment.

EDUCATION

Smithtown West High School, Smithtown, NY September 2021 - June 2025 EXPERIENCE

BOCES Cosmetology, Northport, NY

September 2023 - Present

Hairdresser/Cosmetologist

● Discuss client needs, preferences, and desired outcomes.

● Provide professional recommendations and upsell services or products.

● Handle client payments and process transactions.

● Apply makeup for everyday, special events, or photo shoots.

● Understand color theory and makeup techniques.

● Cut, trim, and style hair for different types and lengths.

● Nail shape, cuticle care, polish application, and nail art.

● Maintain cleanliness of workstations, tools, and equipment. Azulejos, Smithtown, NY February 2022 - Present

Busgirl

● Cooperate with fellow servers by taking the initiative to work as a team when serving and busing.

● Interacted with guests in a friendly, professional manner.

● Coordinated with colleagues to establish exceptional customer service.

● Maintained the cleanliness of the restaurant.

● Collected, prepared, and served drink and dessert orders to guests. REFERENCES

Furnished upon request.

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