Customer Service Data Entry
Resume:
****************@*****.***
** *** ******* ***. *, Gatineau, Québec
C O N T A C T P R O F I L E
S K I L L S
E D U C A T I O N
W O R K E X P E R I E N C E
Legal Drafting
Client Relationship Management
Multilingual: Fluent in English,
French, and Haitian Creole
Communication and Negotiation
Microsoft Office Suite
Conflict Resolution
Customer Service Excellence
Data Entry and Typing Skills
Bachelors degree
Carleton University
2023- 2027
Business Law, honours
College degree
Vanier collège
2021-2023
Law
Account Manager
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Responsible for managing customer accounts, handling outbound sales, resolving billing issues, providing personalized account management, and offering customer support. Acted as a primary point of contact for clients, ensuring satisfaction and addressing any service or technical concerns. Sales Representative
JMA Marketing, Gatineau, QC
Present
Achieve daily sales targets through product expertise and effective communication
Mentor new team members to enhance overall team success Custumer Service Agent
Thibert-Quebec City, QC
June 2022 - Present
Provide bilingual support for participants using smart start interlock devices Manage technical inquiries, appointment scheduling, and program guidance Food Bank administration
Moisson Montréal, Montréal, QC
March 2013 - Present
Support operations by loading trucks, sorting food items, and managing client interactions.
Gas Station Attendant
Petro Canada, Châteauguay, QC
May 2021 - June 2022
Provided customer service and performed operational duties including cashiering and maintenance
Cashier/Customer Service
Plaza du Dollar, Châteauguay, QC
August 2020 - May 2021
Managed cash transactions and maintained store cleanliness Contributed to team efforts such as inventory facing and customer service Volunteer Experience
Church Volunteer
St Marguerite D'Youville Parish, Châteauguay, QC
June 2019 - June 2020
Organized and led summer camp activities
Educated children on religious teachings and assisted the pastor Additional Information
Willing to relocate anywhere
Dedicated law student with a passion for client services and a proven track record in sales and volunteer roles. Eager to leverage legal knowledge, bilingual proficiency, and diverse experience into a rewarding position that offers growth opportunities and allows me to contribute effectively.
L A N G U A G E S
English: fluent
French: fluent
Spanish: well spoken
M A L H Y K A F R A N C O I S
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