Customer Service Be A

ILIANA VIEBAG

Houston, TX ***** 346-***-**** ***.***.**@*****.***

Dynamic and dedicated professional with a strong work ethic and exceptional problem-solving skills, honed at Gen Korean BBQ. Proven ability to deliver outstanding customer service while managing multiple tasks efficiently. Recognized for fostering teamwork and adaptability in fast-paced environments, ensuring seamless operations and positive guest experiences.

1. Communication

2. Teamwork

3. Problem-solving

4. Adaptability

5. Customer service

6. Time management

7. Attention to detail

8. Strong work ethic

Runner, 01/2025 - Current

Gen Korean BBQ – 18299 Egret Bay Blvd Unit B Houston, TX 77058 Unit Responded proactively to requests from supervisors and peers alike, displaying strong problem-solving abilities.

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Managed time efficiently while juggling multiple duties under tight deadlines, resulting in consistent performance.

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• Demonstrated adaptability in performing various tasks as needed, ensuring seamless work flow.

• Provided excellent customer service when interacting with clients, fostering positive relationships. Bartender, 01/2025 - Current

Gen Korean BBQ – 18299 Egret Bay Blvd Unit B Houston, TX 77058 Unit Server, 08/2024 - 12/2024

La Casita Mexican Restaurant And Cantina – 18043 CR-127 Pearland, TX 77581 Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

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• Served food and beverages promptly with focused attention to customer needs.

• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences. Kitchen Assistant, 03/2023 - 01/2024

Jackson and Company Catering – 707 Hawthorne St Houston, TX 77006 United States

• Assisted chefs in food preparation tasks, resulting in timely meal service.

• Cleaned and organized kitchen stations to promote team efficiency.

• Collaborated with team members to ensure smooth workflow during peak hours. Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.

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PROFESSIONAL SUMMARY

SKILLS

WORK HISTORY

Barista, 03/2023 - 06/2023

Super Club Nutrition – 320 E Southmore Ave Suite 308-J Pasadena, TX 77502

• Maintained a clean and organized workspace for optimal productivity and safety. Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.

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• Pleasantly interacted with customers during hectic periods to promote fun, positive environment. Contributed to a positive team environment through effective communication and collaboration with colleagues.

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