Cyber Security Cybersecurity Analyst
Resume:
Dilawar Ishaq
Shelby Charter Township, MI *******.*********@*****.***
Work Experience
Cybersecurity Analyst
Stack Cyber Security (MSSP)-Livonia, MI
February 2023 to Present
•Successfully integrated Duo multifactor authentication and Microsoft MFA, minimizing the risk of unauthorized access.
•Support the deployment and upkeep of security measures, including firewalls, intrusion detection systems (IDS), and endpoint security solutions.
•Implemented Microsoft Defender, onboarding client’s devices to Entra, created InTune policies, significantly improving organizations security.
•Set up and maintained Microsoft Entra SSO. Also, experienced in setting up SSO for internal management applications.
•Deployed and Managed Todyl Security (EDR + NGAV), SIEM, MXDR.
•Created PowerShell scripts to automate basic tasks such as deploying software and permissions to50+ devices.
•Managed user accounts, permissions, and access rights in Active Directory for 100+ clients.
•Conducted vulnerability assessments, applying necessary security patches to safeguard sensitive data. (firewalls, Servers, and Workstations)
•Created and uphold security policies, procedures, comprehensive documentation, and SOP's.
•Executed vulnerability assessments and penetration testing to pinpoint risk areas.
•Investigated security incidents and delivered prompt and effective resolutions. (Business email compromise, Browser hijack, Compromised AD account, Computer virus's)
•Managed and maintained Exchange On-Premises and Exchange Online environments, ensuring seamless email communication and collaboration.
•Administer OneDrive, SharePoint, and Teams, providing user support and troubleshooting issues.
System Engineer II
AM Data Service (MSP)-Livonia, MI
February 2021 to February 2023
•Worked in an MSP environment with over 100+ clients. Managing IT infrastructure, including servers, network devices, and cloud-based services.
•Manage and administer Active Directory environments, ensuring optimal performance and security of user accounts, groups, and organizational units
•Performed regular system upgrades and patches across network devices, servers, and workstations to prevent vulnerabilities.
•Optimized network architecture, including the installation and configuration of firewalls, routers, and switches, leading to a 40% improvement in network speed and reliability.
•Implemented security best practices, backup solutions, and disaster recovery plans to ensure data integrity, availability and business continuity.
•Setting up Azure AD sync to on prem Active Directory using different deployment methods based on the client needs.
•Oversee InTune deployment across client organizations, ensuring all devices are properly configured and compliant with company policies.
•Installed and configured wireless networking equipment including Unifi access points.
•Diagnosed 50+ issues relating to networking, servers, storage, computers, and printers, every week, resulting in a 40% reduction in downtime.
•Deployed, managed, and optimized virtualization platforms (VMware vSphere) to host critical business applications, reducing hardware costs by 15%
•Designed, implemented, and managed Group Policy Objects (GPOs) within Active Directory.
IT Helpdesk Tech
Kemin Industries-Remote
March 2020 to February 2021
•Installed, configured, and maintained desktops, laptops, mobile devices, printers, and other peripherals
•Set up and support user accounts, email, and access permissions using Active Directory and Microsoft365
•Diagnosed and resolved 20+ computer and printer problems per week, with 99% satisfaction.
•Conduct routine system maintenance and updates to ensure optimal performance and security, also minimizing downtime.
•Managed user accounts, permissions, and access rights in Active Directory, and Azure AD.
•Configured and installed VPN for remote employees.
•Prepare evaluations of software or hardware, and recommended improvements or upgrades.
•Troubleshoot and diagnose tier 1 and tier 2 problems to accurately resolve wide range of technical issues, with satisfaction rate of 98%.
•Took proactive initiatives in planning and overseeing server hardware, OS and application upgrades, backup, and recovery methods.
•Remained up to date on the latest technologies and solutions applicable to company IT requirements.
•Monitor and maintain IT assets and inventory
Education
Associate of Applied Science in Network Engineering & Security
Macomb Community College - Warren, MI Graduated 2019
Certifications and Licenses
IC2 CC cybersecurity, CompTIA Network+, CompTIA Security+
Contact this candidate