Laboratory Technician Quality Control
Resume:
Zhanel Shakhmetova Toronto, ON M*Y *H* 647-***-****
Dedicated professional with over three years of experience in retail operations, now seeking opportunities in quality control, laboratory assistance, or food safety support roles.
Recent graduate of the Biotechnology Diploma with Honours from Centennial College, with a solid foundation of analytical and problem-solving ability
Skilled in operating and maintaining laboratory equipment, preparing samples for testing, maintaining a sterile environment, and safely handling chemicals
Proficient in performing detailed inspections and assessments of environments to detect pest issues, using analytical skills developed through laboratory research
Proficient in adhering to GMP (Good Manufacturing Practices) and safety standards
Skilled in managing time efficiently, balancing multiple responsibilities and tasks in fast-paced environments during academic projects
Proficient in Microsoft Word, Excel, PowerPoint to maintain comprehensive research reports
Strong communication skills in English, Russian and Kazakh and, research presentation experience
2+ years of experience working in the fast-paced clinical setting, demonstrated a proven record in providing excellent customer service
Education
Biotechnology Diploma September 2022 – April 2024
Centennial College, Toronto, ON
GPA: 4.016
Dean's List: Fall 2022, Winter 2023, Fall 2023, Winter 2024
Relevant courses: Food Microbiology laboratory, Recombinant DNA Technology, Pharmaceutical Microbiology, Analytical chemistry, Biochemistry, Microbiology project 1,2.
Pre-Health Sciences Pathway to Advanced Diplomas and Degrees September 2021 – April 2022
Fanshawe College, London, ON
GPA: 4.06
Dean's List: Winter 2022 & Honour Roll: Winter 2022
Relevant courses: Writing and Contemporary Health issues, Biological sciences, Chemistry, Human anatomy, Physical sciences.
Certifications
Certificate of Research Internship
Successfully completed a research internship at the Faculty of Biology and Biotechnology, Al-Farabi Kazakh National University, on the topic "Potential Applications of Microbial Polysaccharides in the
Zhanel Shakhmetova Toronto, ON M4Y 1H5 647-***-****
Certifications (continued)
creation of Antiburn Gels."
Duration: January 6, 2025 – February 28, 2025
Project Work
Isolation and Identification of Pathogens in Fish: Microbiology Research Project
Centennial College, Toronto, ON January 2024 - April 2024
Isolated and identified Clostridium perfringens, Listeria monocytogenes, Staphylococcus aureus, and Enterococcus faecalis from fresh rainbow trout fillet (O. mykiss).
Confirmed the presence of target pathogens, enhancing food safety knowledge in aquaculture.
Collaborated effectively with team members and communicated findings.
Parkinson's Disease: Research Project September 2021 - April 2022
Fanshawe College, Pre-Health Sciences Program
Identified methods to alleviate symptoms of Parkinson's disease to enhance patients' quality of life.
Presented findings to my professor using illustrative drawings to communicate proposed solutions and their benefits.
Work Experience
Sales Associate December 2022 – Present Dollarama, Scarborough, ON
Handled cash transactions accurately per company policies and closed the store at the end of shifts.
Built lasting customer relationships to enhance experiences and encouraged repeat business.
Managed returns and exchanges, provided exceptional service, and resolved issues.
Organized merchandise to maintain visual appeal and drive sales.
Maintained professionalism in high-stress situations by managing inquiries and resolving conflicts.
Receptionist Administrator September 2018 – August 2021
EurasiaStom Dental Clinic, Kazakhstan
Received dental materials for treatment and diagnostic procedures.
Managed 30+ daily patient calls and directed them to the appropriate staff.
Greeted visitors professionally, enhancing their clinic experience.
Maintained a clean, organized reception area for a positive first impression.
Addressed inquiries and re-directed calls to ensure seamless communication.
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