Customer Service Representative

SIMARPREET KAUR

CONTACT

PROFILE

604-***-****

******************@*****.***

***** **** ***

Surrey, BC, V3V 3P7

Canada

Dedicated and proactive student with a strong commitment to community safety and exceptional customer service skills. Experienced in engaging with diverse groups and handling challenging situations with poise and professionalism. Possessing excellent verbal and written communication abilities, with a keen eye for detail and a strong sense of responsibility. Eager to leverage problem-solving skills and a passion for active engagement in a Security Officer role. Available for flexible shifts and committed to contributing positively to the safety and well-being of the community.

SKILLS

EXPERIENCE

• Physical abilities: Lift 49 lbs., stamina, endurance for strenuous tasks.

• Customer Service

• Cash Handling

•Problem-Solving Abilities:

• Multitasking

• Communication

• Technological Proficiency

• Flexibility

• Time Management

• Sales Skills

• Team Collaboration

• Nail Technician

•Course in Criminology 101

Customer Service Representative (FlexCar Auto, Langley BC) 2024-Present

•Developed strong communication skills through regular interactions with customers, effectively addressing concerns and resolving issues.

• Maintained a clean and organized environment, demonstrating attention to detail and a commitment to safety and order.

Western Force Security (Vancouver)

2024-Present (On Call)

• Conducted Regular Patrols: Performed routine foot patrols of assigned areas to ensure safety.

• Incident Reporting and Documentation: Prepared detailed incident reports and maintained accurate records of daily activities.

• Emergency Response and De-escalation: Responded promptly to emergency situations, utilizing effective communication and de-escalation techniques to manage conflicts and ensure the safety of individuals on-site.

Customer Service Representative and Cashier (Starbucks

2024 Langley, BC) (May-Oct)

• Proven ability to meet exceptional service and engage with customers positively.

• Willingness to collaborate and work effectively.

REFERENCES

Dheeraj Kumar (81877)

Vikram Sharma (57910)

AVAILABILITY

Any day (Mornings and graveyards.

Contact this candidate