Case Manager Data Management

Antonia Jenkins

Brooklyn, NY 347-***-**** ***************@******.***

EDUCATION

Fordham University, Graduate School of Arts and Sciences Bronx, NY

Master of Science, Humanitarian Studies, Human Rights and Gender Integration May 2024

Fordham University, Lincoln Center New York, NY

Bachelor of Arts, Humanitarian Studies, Minor: Anthropology May 2022

RELEVANT EXPERIENCE

International Rescue Committee (IRC) New York, NY

Volunteer and Outreach Coordinator (AmeriCorps) Sept 2024 – April 2025

●Maintain Salesforce database and Excel spreadsheets, ensuring accurate tracking of volunteer information, hours, and activities while optimizing data management processes for efficiency and reporting.

●Conduct weekly community asset mapping to identify colleges and recruitment events, strengthening sourcing strategies and outreach efforts.

●Represent the IRC at career fairs and community events monthly, expanding talent pipelines and increasing candidate engagement.

●Develop and maintain full-cycle onboarding documentation to standardize recruitment and training processes.

●Recruit, train, and onboard 400 volunteers and interns within six months, strengthening workforce capacity and streamlining hiring processes.

Interborough Developmental and Consultation Center Brooklyn, NY

ACT Employment Specialist/Case Manager Nov 2023 – Feb 2024

Conducted assessments and developed service plans for 65 clients, facilitating job placement.

Provided vocational support to individuals with mental health challenges, aiding career advancement.

Educated businesses on inclusive hiring practices, promoting workforce diversity.

Delivered community-based employment services, ensuring successful job placements.

Fordham University Rose Hill, The Career Center Bronx, NY

Operations Coordinator/ Career Counselor June 2023- Oct 2023

●Reviewed and approved daily employer access requests and job postings on Handshake, ensuring efficient management of recruitment resources.

●Fostered strong relationships with students and recruiting partners, prioritizing exceptional customer service to enhance engagement.

●Leveraged student and employer feedback to optimize operations, improving the On-Campus Recruitment (OCR) process and employer experience.

●Coordinated event schedules and managed logistics for career events, facilitating employer engagement and networking opportunities.

Fordham University, Graduate School of Arts and Science Bronx, NY

Graduate Assistant for Student Professional Development Sept 2022- May 2023

●Planned and managed career events, coordinating logistics and engaging key stakeholders.

●Sourced and secured speakers, demonstrating outreach and relationship-building skills.

●Utilized project management tools to track event timelines and optimize efficiency.

●Created marketing materials, enhancing event visibility and engagement.

SKILLS and CERTIFICATIONS

Relevant Skills: Applicant Tracking Systems, Customer Relationship Management (CRM) (Salesforce, Handshake, CareLogic ), Microsoft Office Suite (Excel, Word, PowerPoint), Background Check Software

Language: English (Fluent), French (Conversational), Patois (Fluent)

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