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Admin Assistant Sales Representative

Location:
Durban, KwaZulu-Natal, South Africa
Salary:
R8500.00
Posted:
April 29, 2025

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Resume:

PHUMELELE PRINCESS NDLOVU

Personal Details

Career Statement

I am a self-motivated, creative and hardworking individual, who pays attention to details and always strive to achieve the highest standard possible, at any given task. I possess excellent communication, management, organizational skills and have ability to relate to a wide range of people. As an adaptable professional I enjoy learning new things and have the ability to handle pressure and meet deadlines. I am seeking position where I will get an opportunity to utilize my knowledge, experience and also prove my proficiency for further career development at the same time attaining organizational objectives.

Current Employment

2022/07/11 – till present Moksa Electrical/Buildplus

Position Sales Representative/Cashier

Customer Services and Relationships

Addressing customer’s inquiries, concerns, and complaints in a timely and professional manner. Keeping accurate and up-to-date records of customer interactions and sales activities. Following up with customers after sales to ensure satisfaction and build long-term relationships. Working to achieve or exceed individual and team sales targets. Tracking sales performance, analyzing results, and reporting on progress to management. Staying up-to-date on industry trends, competitor activities, and product developments.

Work Experience

2019/01/01 – 2023/05/31 Just Build Hardware

Position Administrative Assistant

Responsibilities

Office Management:

Maintaining filing system, physical and digital.

Managing calendar and scheduling meeting appointments.

Answering phone calls, taking messages, and directing calls through switchboard.

Preparing and distributing correspondence, memos, letters, and reports.

Ordering and managing office supplies.

Coordinating logistics and meetings and events.

Communication:

Responding to emails, social network platform and other digital queries.

Drafting and editing of documents.

Providing information to staff and visitors.

Data Management:

Updating information in database and spreadsheets.

Preparing and tracking invoices and other expenses reports.

Other Duties:

Assisting with travel arrangements.

Running errands

Taking dictation.

Coordinating with other departments and vendors.

Assisting with special projects as needed.

2019/01/01 – 2023/05/31 Build Africa

Position Cashier/Sales representative

oGreet customers when entering and leaving the establishment.

oHandle cash, credit or check transactions with customers.

oScanning of goods and ensure that pricing is accurate.

oCollect payment whether in cash or credit.

oIssue receipts, refunds and exchange.

oKeep reports of transactions.

oPacking good for customers.

Education Background

CERTIFICATE IN RECEPTION AND SECRETARY - 2016 – BOSTON COLLEGE

Modules Passed: Introduction to PC, Windows 7, Computer Literacy 1, Principles of Customer Service, General Office Practice, Reception and Switchboard skills, Typing Skills for Executive Secretary, Understanding the internet, Business English, Ms Outlook 2013, Office Communication, Business and Office Administration, Receptionist Secretary and Cost Management Accounting.

Grade 12 - 2013 – HAYTHORNE HIGH SCHOOL

Subject Passed: Mathematics Literacy, English, Zulu, Life Science, Geography, Consumer studies and Life Orientation.

Computer Skills

Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Microsoft Publisher, Microsoft outlook and Photoshop.

References

ID Number : 950**********

Date of Birth : 10-09-1995

Nationality : South African

Race : African

Disability : No

Drivers licence: C1 / Code10

Email address : *********@*****.***

Contact No : 067*******

Address : 332 Cato Road, Berea, Durban

4001

2. Name : Mrs Fathima Khader

Company : Just build Hardware

Position : Operations Manager

Contact : 072-***-****

1. Name : Mr Ntokozo Ngema

Company : Moksa Electrical/Buildplus

Position : Store Manager

Contact : 069-***-****



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