SCRUM MASTER – TS CLEARANCE
PROFESSIONAL SUMMARY
Professional Scrum Master with 10 years of proven track record of coaching and mentoring distributed agile teams in their Scrum adoption. Scrum champion, strong adept of the agile mindset, growth mindset and empathetic servant leader with a people-centric personality. As a consultant, worked with Senior Leaders in various industries: Enterprise Data and Analytics, Pharmaceutical, Entertainment and Gambling, Health, Financial Services, Legal Services; to strategically design and implement custom agile organizations leveraging various frameworks: Scrum, SAFe, Kanban.
CORE SKILLS SET
Software Development Life Cycle (SDLC) - Agile Mindset/Growth Mindset - Leading and Facilitating Change – Agile Transformation - Building High Performance Team – Cross-Functional Team Leadership – Professional Agile Coaching -Waterfall Project Management – Analytical Decision Making - Complex Problem Solving - Empathy - Adaptability - People Skills - Emotional Intelligence - Continual Improvement Process - JIRA - Confluence - Microsoft 365 Applications: Teams, SharePoint, Outlook, Word, PowerPoint, and Excel - Mural - Miro
EDUCATION AND CERTIFICATIONS
Certified Scrum Master (PSM I), SAFe 5.0, SAFe 6.0 Scrum Master
Certified Kanban Team Practitioner, Kanban System Design, Kanban System Improvement
IC Agile Certified Professional - Agile Coaching - ICP- ACC
IC Agile Certified Professional - Agile Team Facilitation - ICP - ATF
IC Agile Certified Expert in Agile Coaching - ICE-AC (ICAgile Certified Expert in Agile Coaching) (10-month Training completed, Evidence pending)
PMP (pending)
PhD in Law, University of Lyon, France
Master of Law, American University, Washington, DC
BA, University of Reims, France
EXPERIENCE
BOOZ ALLEN HAMILTON
Scrum Master, Associate (Remote) 04/23 to Present
Scrum Master supporting Jupiter, Department of Navy (DON) Enterprise Data and Analytics Environment
Servant Leader for 2 new Scrum Teams 06/01/23 to 09/30/24
With a deep understanding of Agile Methodologies, I introduced Agile to teams of Data Engineers comprising of 15+ members, ensured Scrum teams lived Agile values and principles, and followed clients-required processes and practices.
Interfaced with Product Owners on an active basis to manage their product backlogs and Sprints activities. Offered essential guidance so teams stay on track, identify, and manage external dependencies early to deliver maximum value to our Navy customers.
Established collaborative partnerships with our Stakeholders (Department of Navy, Chief Data and Artificial Intelligence Office), by ensuring that we delivered value at the end of the Sprint and provided coaching as needed in our emerging Agile environment.
Spearheaded Agile ceremonies for my teams and coached my teams on the importance of having recurring meetings (Daily Stand ups, Sprint Plannings, Sprint Retrospectives, Sprint (Apps Reviews) Reviews) with the aim of driving efficiency and goal alignment throughout the development process.
Leveraged Jira to manage sprints, track progress, and generate reports, crucial for providing valuable insights, facilitating informed decision-making, and enhancing accountability. With team members working from different locations, we used Confluence to store all our documentation pertaining to the project in one single space, which increased the project visibility and decreased miscommunication incidents.
Fostered a culture of transparency and collaboration, helping teams unlock their full potential by optimizing the development flow from end to end and uncovering hidden wastes.
Leveraged our Retrospective meetings to encourage psychological safety, to identify team challenges, to utilize feedback and team metrics to learn about continuous improvement opportunities.
EPAM SYSTEMS - Newton, PA
Agile Scrum Master (Remote) 06/21 – 01/23
As a Consultant, I supported several projects:
Performed as a servant leader, guiding 2 teams on how to use Agile principles and practices to deliver high quality products and services.
Coordinated all Scrum ceremonies including Sprint Planning, Daily Stand Ups, Sprint Retrospectives, Sprint Reviews, Backlog Refinements - While facing resistance to agile ways of working, consistently managed to foster a safe environment by promoting psychological safety for my teams and kept them motivated to deliver an increment of value at the end of each sprint.
After 2 months of practicing Agile ways of working, one team in the agile assessment was able to self-organize and grow their cross-functionality.
As one of the agile champions in the organization, led an agile community of practice within the organization where on a weekly basis, we shared best practices, aligned our projects’ visions and strategies, educated stakeholders and senior leaders in continuously adopting and improving their agile ways of working.
Worked closely with the Agile Transformation Team in creating documentation (blueprint) of different activities/artifacts/processes that were used during different phases of the Agile Transformation (Pre-engage, Engagement, Preparation, Launch and Optimize phases). The blueprint was used as a benchmark to implement the agile transformation in other branches of the organization.
Fostered effective, transparent, and cohesive teams to enable better outcomes, solutions, products/services to the Agile Center of Excellence and across the organization: sprint after sprint, teams were able to deliver high quality training materials, build a repository of reusable agile materials, organize agile learning series, etc…
Leveraged the outcomes from Sprint Retrospectives for continuous improvement of our processes and to strengthen collaborative and trusting relationships of team members. This led to the happiness metric of teams being always high.
Facilitated the Product Owner interaction with the team. Coached developers in writing clear acceptance criteria for Definition of Done (DoD) resulting in more stories being accepted after demo and consequently in maximizing value delivery.
Smart IT Techinov Solutions LLC (SITTISN) - Minneapolis, MN 01/15 - 03/21
Agile Scrum Master (Remote)
As a Contractor, I supported several projects:
Coached Agile practices and Scrum framework within teams to ensure a shift mindset and the adoption of Agile ways of working.
Facilitated all Scrum ceremonies: daily Scrum, Sprint Plannings, Sprint Reviews, Sprint Retrospectives and Backlog Refinements.
Provided support to the team using a servant leadership style whenever possible and led by example.
Protected Developers from outside interference, removed impediments, resolved team conflicts, and maintained focus on product backlog project timeline.
Worked closely with the product owner in backlog management and continuous delivery of features.
Updated Agile tracking systems to communicate team velocity and sprint/release progress using Jira and Confluence for metrics and documentations.
Worked with the Scrum Team and the Product Owner to negotiate the minimum viable product for delivery.
Empowered teams to self-organize and grew cross-functionality.
Met goal of addressing and resolving issues within 24 hours.
Managed the lifecycle of code development, from ideation to sprints to deployment.
Communicated with other management, engineers, product managers and support specialists on product issues.
Assisted teams with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%.
Ayuda Language Access Program -Washington, DC 04/13 - 12/20
Freelance French Interpreter
Through Ayuda Language Access Program, provided legal and community interpretation to Limited English Proficient (LEP) immigrants in the District of Columbia.
Served as one of the Lead Interpreters at TASSC (Torture Abolition and Survivors Support Coalition International).
Provided legal interpretation to asylum seekers at Catholic Charities. Attended medical appointments to help prepare their evaluations in support of their applications for asylum.