Truck Driver Customer Service
Resume:
CONTACT
Address : BAKERSFIELD, CA *****
Phone : 661-***-****
Email :
*******************@*****.***
PERSONAL INFORMATION
CDL# C3781439 (CA)
DOB 08/15/1965
Bakersfield,Ca 93306
SKILLS
• Map Reading
• Accident Documentation
• Vehicle Service Documentation
• Vehicle Defect or Damage Reporting
• Delivery Documentation
• Truck Maneuvering
PROFESSIONAL SUMMARY
Talented Truck Driver with good route planning, payment handling and customer service skills. Offering 12 years of experience and basic maintenance knowledge. Performance-driven and detail-oriented with methodical approach to following through on every need. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating Semi trucks and Dry van trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives. Bringing hardworking nature, clean driving record and solid work history in transportation positions. Proficient in operating semi trucks and 53 ft trailers, as well as loading, securing and unloading products with maximum efficiency. Well-organized and knowledgeable in meeting customer needs, coordinating paperwork and meeting company objectives.
ACCOMPLISHMENTS
Safely operated 80,000 lbs tractor trailers around highly congested cities.
• Documented and resolved ltl freight which led to additional revenue.
• Collaborated with team of 9 in the development of owner operators.
• Supervised team of 10 staff members.
• Earned Class A Doubles, Triples and Tanker Endorsements. WORK HISTORY
Truck Driver/Owner/Dispatcher, 07/2020 to Current
All A's Transport(Angelique Mckinney)219-***-**** - Bakersfield, CA Truck Driver/Owner/Dispatch Supervisor, 02/2017 to 06/2020 Allen's Cargo Express(Marquis Allen)661-***-**** - Bakersfield, CA
• Operated with safety and skill to avoid accidents and delays. Inspected trucks for malfunctions and reported vehicles to management for corrective action.
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Clearly communicated with dispatchers to give updated information on estimated times of arrival and latest road conditions.
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Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
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Managed 3 dispatchers while leading and delegating job assignments, tracking project status, processing payroll and resolving issues to maximize productivity.
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Modernized communications systems to improve productivity, reliability and efficiency.
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Optimized routes through careful planning, realizing cost savings of 10% for company.
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KEITH JACKSON
Truck Driver/Owner/Dispatcher Manager, 06/2011 to 12/2016 Chey Transport (Cheyenne Mckee) 661-***-**** - Bakersfield, CA Completed regular inspections and maintenance actions, as well as basic equipment repairs, to keep equipment operating at peak levels.
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• Dropped and hooked trailers and changed configuration of equipment. Loaded and unloaded products at warehouses and customer locations using hand trucks, pallet jacks and forklifts.
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• Operated with safety and skill to avoid accidents and delays. EDUCATION
High School Diploma, 06/1983
Foothill High School - Bakersfield, CA
2 years studying diesel mechanics and computer development at Bakersfield Jr College
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