Operations Manager Vice President
Resume:
Kurt Smallhoover
Pittsburgh, PA 15237
********@*****.***
www.linkedin/in/kurtsmallhoover
SUMMARY
My objective is to join a growth and quality driven organization to utilize my life skills.
WORK EXPERIENCE
Pittsburgh Mailing Systems, Inc., Pittsburgh, PA
President 2003 – 2024
Managed 240 Employees at Two Locations
Grew Business From an $8 Million to a $12 Million Business
Sustained Business Success Until Industry Trends Required Downsizing
Negotiated All Vendor Contracts and Consolidated Vendor Use to Lower Expenses by 15%
Organized and Directed Daily Production Meetings in Order to Assure Multiple Departments Successful Completion of Client’s Projects
Responsible and Accountable for Short Term and Long Term Capital Expenditure
Decision Maker for Banking and Insurance
Redesigned Warehouse Floor Plan to Improve Workflow by Over 20%
Handled Multiple Crisis Situations
Made the Critical Decision to Preserve Capital by Winding Down the Company at the Right Time
Operations Manager 1986 – 2003
Managed 25 Employees
Operated Inserting and Printing Equipment
Prepared and Presented Complex Postal Paperwork
Developed Inventory Controls
Implemented Quality Controls – Malcolm Baldrige Based
EDUCATION
Robert Morris University, Moon Township, PA
Bachelor of Science – Marketing
St. Mary of the Mount Catholic School, Pittsburgh, PA
SKILLS
Decision Maker
Organized
Accountable
Interpersonal Communication
Time Management
Contract Negotiating
Crisis Management
Software: Microsoft Outlook, Word, Basic Excel
VOLUNTEER EXPERIENCE
Served as a Member of the Board of Directors for the American Cancer Society 2004 -2007
Served on the Board of Directors for Chartiers Country Club 2006 – 2012
Membership Committee for Four Years Vice President for Three Years
Served on the Board of Directors NAAD (National Association of Advertising Distributors) 2008 – 2012
Served as Chairman of a Fund Drive to Keep St. Mary of the Mount Catholic Elementary School Open in 2011
PRESENTATIONS
Greater Pittsburgh Postal Custom Council
Pitney Bowes, Inc. Customer User Conference
National Association of Advertising Distributors
Imaging Networking Group
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