Patricia M. Birchenough
Hamilton,NJ 08619
************@*****.***
PATIENT SERVICE SPECIALIST
Professional Summary
Accomplished professional with 20+ years of high-volume data entry, Check, remittance processing experience
Medical Billing,keying Medicaid claims FOR Unisys and Molina Healthcare
15 years of Branch Banking experience, high volume cash processing
Opened, sorted, and logged incoming mail, lock box payments.
Scanned, verified, and processed incoming documents
Processed very high-volume child support payments
Trained new employees on how to process child support payments and exceptions
Won several awards for Processor of the month, for exceeding my quota, and for no errors
Ability to work in a very high volume fast paced deadline-oriented environment
Excellent written and verbal communication skills
Ability to interview with 24-48 hours’ notice
worked in OB-GYN office several years ago as a Billing Clerk
Professional Experience
IMAGE REMIT
01/24-PRESENT
PAYMENT PROCESSOR: sort, open, process payments from various lockboxes
STATE OF NJ/DEP(TEMP)
04/23-6/23
DOCUMENT PREP/SCANNING OF LARGE MAPS
OMPSOL STAFFING/STATE OF NJ
12/22-01/23
FISCAL TECHNICIAN( TEMP)
AJILON STAFFING
12/21-01/22
DATA ENTRY CLERK (contract)
Input high volume of vehicle lease information to generate payment booklets.
Filed titles, scanning.
TDEC
09/21-12/21
DATA ENTRY CLERK (P/T)
Input high volume of finger print cards for arrest records for the State of Ohio
to digitize their records.
STATE OF NJ/PHEAL
11/19-3/2020
Data Entry Clerk/Newborn Screening(contract)
Input and verified a high volume of forms into Specimen Gate for the purpose
of screening newborns for various diseases as per required by the State of NJ.
STATE OF NJ/DOL 10/2018-02/2019
Data Entry Clerk Sr. (contract)
Responsible for verifying and totaling the amount of working papers
sent in by various schools throughout the State of NJ
High volume phone requests for Wage claim forms
Scanned and processed incoming documents
STATE OF NJ/DMAS 09/2017-10/2018
Drug Rebate Program/Data Entry Clerk (contract)
Responsible for input and verification of account reconciliation for large pharmaceutical companies throughout the country.
Assisted with other projects throughout our unit.
Hamilton Honda 03/2016-09/2017
Service Department Cashier/Data Entry Clerk
Processed all service department payments
Responsible for heavy data entry of repair orders
Haldeman Lexus 12/2014-12/2015
Service Department Cashier/Data Entry Clerk
Processed all service department payments
Answered high volume incoming phone calls
Responsible for filing service documents
Irvin Raphael Bus Co. 09/2011-07/2014
School Bus Driver
Transported special needs children to various schools and programs
Xerox Corp (temp. position) 06/2013-08/2013
Transaction Processor
Input very high-volume child support payments
Policy Studies Inc. 03/2010-09/2011
Data Entry Clerk
Input a very high volume of new hire forms for the State of NJ
Worked hand in hand with the NJ Department of Labor and Child Support
Opened, sorted, and logged incoming mail
Lawrenceville Ford 06/2007-04/2008
Service Department Cashier/Data Entry Clerk
Processed all service department payments, bank deposits, and daily accounting reconciliation
Answered heavy incoming phone lines
Responsible for data entry of repair orders
State of NJ Dept. 0f Revenue 04/2007-06/2007
Data Entry Clerk (seasonal)
Responsible for high volume processing of several different types of NJ State Tax Returns
Princeton University FCU 09/2003-05/2005
Member Service Representative
Serviced, opened, and closed members accounts
Sold negotiable instruments
Processed deposits, withdrawals, proof of tellers, foreign currency, and negotiable instruments
Processed payroll deductions and bi-weekly payrolls for other companies affiliated with the University
Trained new member service representatives
Tier Technologies 06/1999-02/2003
Lead Payment Processor
Processed very high-volume child support payments
Trained new employees on how to process payments and exceptions
Identified source documents and researched cases in the NJ child support system
Won several awards for Processor of the month, for exceeding my quota, and for no errors
Education
Franklin High School
High School Diploma/graduated 1980