Customer Support Service

MELANIE LEMASTERS

*** **** ***, *** ****** City NJ, 08215 *******.***********@*****.*** 609-***-**** Skills Summary

Hard-working, detail oriented, and organized with years of customer service experience. Highly adaptable, self-sufficient worker than embraces teamwork. Education

Stockton University, School of Business, Galloway, NJ Bachelor of Science in Finance May 2024

Experience

Top Wireless Wholesalers LLC., Egg Harbor Township, NJ Customer Support Representative March 2022 – Present I provide customer support for an ecommerce company. My duties include answering all customer emails as well as working with eBay and Amazon to solve all customer issues and concerns. I assist in adjusting listings to provide the most accurate and updated information on inventory to potential buyers. I assist in marketing on the sites the company sells on as well. Beginners First Academy, Weymouth, NJ

Lead teacher January 2019– September 2021

I managed lesson planning for my classroom and was responsible for leading both the children and teachers’ aid in completing said lessons. I managed to work as a team with not only my coworkers but children’s parents as well.

Michaels, Mays Landing, NJ

Support Specialist August 2016 – January 2019

I managed counting the till and preparing cash drawers each morning. I kept the appropriate amount of change and cash in the safe and was entrusted with making runs to the bank several times weekly to make deposits on behalf of the store. I was responsible for adjusting store inventory for damaged stock.

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