CURRICULUM VITAE
OF
BONOLO PHILLIMON MOTLHAMME
ID: 920-***-**** 082
DOB: 1992/09/08
Nationality: South African
Languages: Tswana, English,
IsiZulu
Health: Excellent
Cell: 065-***-**** / 072-***-****
Email: **********@*****.***
Residential Address:
64 Troupant Avenue
EastLynne
Pretoria 0186
ABOUT ME
I am a young enthusiastic and motivated individual. I am goal driven, innovative and a team player. I lead a life of humanity and integrity. I possess good and effective communication skills and interpersonal skills, reinforced by theoretical studies that I have obtained. I am ambitious and impeccable as I am committed to my duties. I take criticism constructively, as I am willing to learn and develop my skills further. I am a professional and able to think on my feet, which has expanded my concrete thinking skills, resulting in effectiveness and productivity.
COMPUTER SKILLS
MS Office
CRM
Debt Collection Training (In-house)
PERSONAL SKILLS
Self-Motivated
EDUCATION
GRADE 12 – (2011)
Berea Park High School
Boston City Campus (2013) Incomplete
COURSE: Music Digital Production and Composition
WORKING EXPERIENCE
Sun Time Square
Cashiering Learnership (April 2022 to April 2023)
Duties: Soft Count and Cashier
Soft Count
Collect Canisters from the gaming machines
Proceed to count
Count the money
Cashiering
Assist customers with queries
Cashing out money for customers
Reason for leaving: Internship ended
Reference: Aobakwe Sebalo (Sun International (Human Resources)
Tel: 012-***-****
Alton/ Bytesf Technology (February to May 2021)
Call Centre Agent
Duties:
Inbound calls
Handled enquiries for SASSA SRD R350 grants
Assisted them to make applications online
Dealt with Covid Relieve Grants enquiries
Reason for leaving: Resigned due to Covid restrictions
AskAfrika PTY Ltd (December 2018)
Call Centre Agent / Market Researcher
Duties:
Calling consumers conducting research for a specific client or product
Electronic Toll Collection (March 2016 to September 2017)
Customer Service Agent / Consultant
Debt Recovery Consultant
Duties:
Receiving incoming calls
Solving customer queries
Collecting outstanding e-toll fees Capturing customer’s information
Informing debtors about the consequences of non-payments
Systems Used:
CRM, Wincollect
Reason for leaving: Resigned
Reference : Molefe Ramutloa Electronic Toll Collection (HR Business Partner)
Tel: 011-***-****
Ver-tex Solution (January 2015 to January 2016)
Debt Collection Agent / Consultant
Duties:
Contact debtors and implement repayment schedules and terms
Maintain security and confidentiality of company and customer information
Collect outstanding debts from clients and achieve collection target to ensure positive cash flow
Reason for leaving: Resigned
PS (Cash Paymaster Services) (SASSA) September 2013 to January 2014
Moneyline Agent / Merchant
Duties:
Capturer and process loan applications
Assisted with ATM Card’s and Pin’s for Social Grant Card holders
Attended social grant related queries and complaints
Provide customer centric service and queue
Management in line with Batho Pele principles
Reason for leaving : Contract terminated
Reference Mmarona Mokwena (SASSA (Admin Clerk)
Tel: 012-***-****