Scrum Master Software Engineering
Resume:
V.Sathishkumar
Mobile: 603-***-**** E-Mail id:******************@*****.***
SUMMARY:
Having around 20+ Years Of experience in Support of Mainframe based Applications, Analysis, Design, Development and Enhancement.
Having worked as Scrum Master for around 3+ yrs.
Having experience in various domains like Insurance and Banking.
Having excellent Analysis and Communication skills.
Having Valid H1 Visa.
WORK EXPERIENCE:
Company
Designation
Duration
Xchanging Solutions Limited
(A DXC Technology Company)
Sr. Analyst I Software Engineering
Feb 2010-Tilldate
Polaris Software Lab Ltd.
Associate Consultant
Jun 2008-Feb 2010
Six Sigma Solutions
Software Consultant
Mar 2007 – Jun 2008
Sierra Soft Solutions
Software Consultant
Dec 2004 – Feb 2007
TECHNICAL PROFICIENCY:
Operating systems : MVS, WINDOWS *, DOS.
Languages : COBOL, JCL, VSAM.
Data base/F : DB2, IMS-DB.
OLTP : CICS.
S/W Products /Tools : FILE-AID, SPUFI, QMF, XPEDITOR, NDM,
SAS, REXX, MQ Series, Clear quest, TDF
Abend Aid, JIRA, AWS, Python.
ETL Tool : Informatica.
Version controller : ENDEVOR, CHANGEMAN, ADCP.
Job Scheduler : Job Trac, ESP, Stonebranch.
ACADEMIC QUALIFICATION:
M.E in Applied Electronics from College of Engineering Guindy (CEG), Anna University.
B.E in Instrumentation and Control Engg from St Joseph’s College of Engineering, University of Madras.
CERTIFICATIONS:
Have completed Certified Scrum Master (CSM) Certification from Scrum Alliance-2017.
Have completed DB2 10.1 Fundamentals Certification from IBM-2015.
Have completed ITILV3 FOUNDATION Certification in IT Service Management-2012.
Have done DXC Internal training and certification in Udemy on Basic Python, AWS Foundation certification, Gen AI and Prompt engineering.
WORK REWARDS/RECOGNITION:
Have received the Liberty Mutual Client appreciation award for the development project done during the year 2015.
Have received ‘On the Spot Award’ during the year 2013,2014,2015 and 2019.
PROJECT SUMMARY:
Project #1:
Client : Liberty Mutual.
Application : ACES (Unstoppable ACES).
Nature of project : Development.
Software’s used : COBOL, CICS, VSAM, DB2, IMS DB and JCL
Tools & Utilities : ENDEVOR, FILE-AID, SPUFI, QMF,
MQ Series, JIRA, TDF.
Team size : 10.
Role : Senior Developer and onsite Coordinator.
Period : Jan 2024- Till Date.
Description:
ACES is the acronym of Automated Claim Entry System. It handles the
Property Auto and Liability Claims of the Liberty mutual. This team works on the
support and enhancement activities of Mainframe part of the Project. There is part of
the process carried out in VIA Claim Center.
Roles & Responsibilities:
1.Provide permanent fixes for long standing problems in the system.
2.Analyze and solve functional tickets on regular basis.
3.Alteration and testing of components as a part of the fix given to problems.
4.Table Uploads for changed Prices.
5.Generation of various Client reports as per user requirements.
6.Enhancement and bug fixing of the existing online screens and subprograms.
7.Solving the Incident tickets raised by the users.
Project #2:
Client : Liberty Mutual.
Application : WC Claims (Data Wranglers).
Nature of project : Development.
Software’s used : Java Spring boot, Angular, Java Script and
Type Script. Python, AWS-EC2, RDS, S3.
Team size : 8.
Role : Scrum Master
Period : Aug 2022- Dec 2023.
Description:
This Project is part of the Evergreen project for WC Claims. This team primarily working on retiring the legacy application and modernization of the Claims processing.
Roles & Responsibilities:
1.Conducting the required Agile Ceremonies as needed like Scrum Meeting, Back log grooming, Sprint Planning, Scrum Meeting, Sprint Review meeting, Retrospective meeting.
2.Coordinated with Stake holders, Business partners, Consumers & Downstream
3.systems and proceeding with the required deployment activities.
4.Successfully coordinated and deployed the identified Life cycle management items for the services owned by the team.
5.Program Leadership Report Updates done on a timely manner for both the Data Wrangler and Mission Possible teams.
6.In case of any impediments faced by the team have Coordinated with other teams and have worked on removing the same.
Project #3:
Client : Liberty Mutual.
Application : WC Claims Regulatory and Compliance
Project.
Nature of project : Development.
Software’s used : COBOL, CICS, VSAM, DB2, IMS DB and JCL
Tools & Utilities : ENDEVOR, FILE-AID, SPUFI, QMF,
MQ Series, JIRA, TDF.
Team size : 6.
Role : Scrum Master and Mainframe Tech Lead.
Period : Dec 2019- Dec 2023.
Description:
As part of the regulatory and Compliance of the Workers Compensation Claims we need to report the States on the various Claims that comes through. The Reporting process is called as Electronic State Reporting (ESR) which has various versions such as 1.0,2.0,3.0, 3.1 Mitchell reporting. The reporting involves First Report of Injury (FROI) and Subsequent Report of Injury (SROI) details in it.
There are various other compliance repots that we send like WCIRB, NY Surcharge report and Paid Act report.
Roles & Responsibilities:
1.Providing technical guidance to the team and checking on the quality of the team's work.
2.Works as a team to choose priority items from the Product backlog during sprint planning.
3.Ensure that they can deliver the agreed committed results on time with quality.
4.Conduct daily standup and other ceremonies.
5.Conduct Retrospective meetings and implement the findings.
Project #4:
Client : Liberty Mutual
Application : OCAS Migration – WC Claims Platform
Enhancements Project
Nature of project : Development
Software’s used : COBOL, CICS, VSAM, DB2, IMS DB and JCL
Tools & Utilities : ENDEVOR, FILE-AID, SPUFI, QMF,
MQ Series, JIRA, TDF
Team size : 12
Role : Tech Lead
Period : 2017-2019
Description:
BOComp is a product of Liberty Mutual Group and is a part of Commercial Market Department. This system is to provide the compensation to the employees of a business. The customers to this system are the business and not the individual. The system captures all WC (Workman’s Compensation) claim detail from
Various interfaces as well as direct registration in BO Comp. The Nightly Batch job process the claims information and interacts with the interfaces.
Some interfaces interact with BO Comp during online activity also. The interfaces to BO Comp are either unidirectional or bi-directional.
This OCAS migration project is to enhance the target WC-Claims systems of ExPRS/BOComp/Managed Care to adopt & integrate the OCAS claims and loss data
From their current system. All Workers Compensation Claim processing (both new and converted) will be transitioned from the OCAS systems to
WC-Claims & Managed Care systems. These target systems will support the full set of products and services within the WC line of business.
Roles & Responsibilities:
1.Providing technical guidance to the team and checking on the quality of the team's work.
2.Works as a team to choose priority items from the Product backlog during sprint planning.
3.Ensure that they can deliver the agreed committed results on time with quality.
4.Attend daily standup and other ceremonies.
5.Participate in Retrospective meetings and implement the findings.
Project #5:
Client : Liberty Mutual
Application : CLIENT/DIARY
Nature of project : Enhancement, Maintenance & Support
Software’s used : COBOL, CICS, VSAM, DB2, IMS DB and JCL
Tools & Utilities : ENDEVOR, FILE-AID, SPUFI, QMF,
XPEDITOR, MQ Series, Clearquest, TDF
Team size : 6
Role : Tech-Lead
Period : 2010-2017
Description:
Liberty Mutual Agency Markets, through its regional, national, and specialty companies, provides flexible insurance products, competitive pricing and quality customer service to people across the United States. A business unit of Boston-based Liberty Mutual Group, Liberty Mutual Agency Markets is a national organization that consists of property and casualty, and specialty insurance carriers that distribute products and services primarily through independent agents and brokers.
Majorly involved in production support and occasionally assigned to projects involving maintenance and handling of Client details like name, address, Tax Information, Notes and notification for the user and the various Roles that the client performs.
Roles & Responsibilities:
1. Production Support - Being a Primary point of contact and secondary Point
of contact to support the application 24/7 in turns.
2. Has given many permanent fixes for long standing problems in the system.
3. Analyze and solve functional tickets on regular basis.
4.Alteration and testing of components as a part of the fix given to problems.
5.Table Uploads for changed Prices.
6.Quarterly loading of Zip code tables.
7.Generation of various client reports as per user requirements.
8.Enhancement and bug fixing of the existing online screens and subprograms.
9.Solving the HP Incident tickets raised by the users.
10. Implementation support.
11. Feed the management with support related metrics like Root cause analysis.
document, Shift Handover note, DEMG, PSR etc.
12. Impact analysis and prepare estimates.
13. Prepare Technical specification.
14. Prepare String test plan and approach document and execute it.
15. Execute construction and testing.
16. Review (Internal and external) deliverables and co-ordinate delivery to client.
17. Was responsible for Code Review checklist, Requirement Traceability Matrix,
Defect Log and Clarification Log.
Project #6:
Client : CITI-GTS
Application : SECORE
Nature of project : Conversion
Software’s used : COBOL, VSAM, DB2 and JCL
Tools & Utilities : FILE-AID, XPEDITOR, Changeman, SPUFI
Team size : 8
Role : Developer
Description:
SECORE is the global custody application of Citibank. SECORE application is developed using FSA COBOL enterprise 6.1 which is running on CICS and using VSAM files to store data. SECORE application uses CICS commands to define files, programs, etc., currently this project is to migrate SMAC data into SECORE system after converting the SMAC data into corresponding SECORE structure.
This project involves the conversion of SMAC Country specific static data functionality of Safekeeping account, Broker Account, Depository Account, Message Address, Message Delivery, Few Master tables and Data Warehouse report mapping.
Roles & Responsibilities:
1.Contribute to preparing impact analysis document write part of Technical
specification for conversion logic.
2.Performed coding and unit testing of the components.
3.Took full responsibility to deliver some parts of solutions built.
4.Tracked defects and co-ordinate defect management for the requirement I was
responsible to deliver.
5.Involved in review of components.
6.Mapping the fields.
7.Quality improvement activities.
8.Client liaison through Teleconference Meetings.
Project #7:
Client : Kaiser Permanente (American Health Insurance)
Application : OCPS
Nature of project : Enhancement, Maintenance & Support
Software’s used : COBOL, VSAM, JCL and DB2.
Tools & Utilities : File-Aid, Expeditor, Job Trac, Change-Man
NDM
Team size : 3
Role : Developer
Description:
Kaiser Permanente is America’s largest not-for-profit group-practice health maintenance organization, serving 8.1 million members in 9 states and the District of Columbia. Kaiser Permanente organizes and provides or coordinates members care, including preventive care such as well-baby and prenatal care, immunizations, screening diagnostics, hospital, medical and pharmacy services. There are about 30 Medical centers, 423 Medical offices and 11,345 Physicians.
Kaiser Permanent-OCPS Maintenance involves in the support and maintenance of the existing system. The application support and maintenance include 24x7 production support. Production support is done at two levels. One due to the result of problems occurring during the nightly batch run. The other is the problem reported during the use of online system. Problems occurring during the batch run are handled by the after hours on call staff to resolve the problem and proceed with completing the batch run. For problems resulting during the day, a Vantive problem management ticket is initiated describing the problem. The problem is then analyzed, and corrections need to be done. There are review checkpoints at each stage. For enhancements, service requests (SR) are initiated in Vantive with all the supporting details.
Roles & Responsibilities:
1.Production Support - Being a Primary point of contact and secondary point of contact to support the application 24/7 in turns.
2.Has given many permanent fixes for long standing problems in the system.
3.Analyze and solve functional tickets on regular basis.
4.Alteration and testing of components as a part of the fix given to problems.
5.Table Uploads for changed Prices.
6.Implementation support.
7.Client Liaison through Teleconference Meetings.
Project #8:
Client : AETNA (American Health Insurance)
Application : ACAS
Nature of project : Enhancement/Maintenance
Software’s used : VS COBOL II, DB2
Tools & Utilities : SPUFI, QMF, ENDEVOR, Ctrl- M
Team size : 9
Role : Team member
Description:
AETNA U.S. Healthcare is a leading provider of managed
Healthcare benefits, indemnity healthcare benefits, dental, pharmacy, vision and
Group insurance coverage. The business objectives of ACAS systems are as follows:
One system for all non - HMO claim processing, Re-engineered workflow and the processes to make jobs easier to perform and tasks more consistent across the organization, Increased productivity through increased automatic adjudication of claims, Greater accuracy and consistency of claims payment, Faster turnaround time and Improved customer focus.
ACAS reads the member related information from Data
Migratory (DM). Data Migratory is a repository of member data to support the
Eligibility for both HMO and Non-HMO. Actual subscriber (member, dependent)
Information is captured in Aetna Administrative Service system (AAS). DMD
gets the details from Aetna Administrative Service system & also has facility to
Handle more information required for processing.
Roles & Responsibilities:
1.Production Support Activities.
2.Alteration of components based on Requests and Coding of new programs.
3.Preparation of UTP & UTR.
4.Client Liaison through Teleconference Meetings.
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