Project Manager Senior
Resume:
Sherri Roscoe
Des Plaines, IL
**************@*****.***
Senior Project Manager 25+ Years of Project & Operations Excellence Driving Cross-Functional Success. Results-oriented Senior Project Manager with 25+ years of progressive experience leading strategic initiatives, improving cross-departmental operations, and driving successful project delivery Summary of Accomplishments
● Delivered 150+ cross-functional projects with 98% on-time completion across healthcare and corporate sectors.
● Reduced project delays by 40% by implementing risk mitigation and resource planning strategies.
● Led a 20-person project team through a global system upgrade, saving $2.1M in operational costs.
● Improved client satisfaction scores by 25% through enhanced communication workflows and deliverables.
● Managed a $4.5M portfolio of projects while strictly adhering to KPIs and timelines.
● Streamlined contract negotiation processes, reducing procurement turnaround time by 30%.
● Increased efficiency of QA operations by introducing automated tracking tools, reducing errors by 22%.
● Implemented an executive reporting system that reduced time-to-insight by 50% across departments.
● Mentored and developed 10+ junior project professionals into mid-level leaders.
● Conducted performance audits that led to a 15% improvement in team productivity. Areas of Expertise
● Project Lifecycle Management
● Cross-Functional Team Leadership
● Quality Assurance & Risk Mitigation
● Stakeholder Communication & Reporting
● Microsoft Project SharePoint Teams
● Budget & Resource Management
● Agile & Waterfall Methodologies
● Executive Support & Vendor Relations
● Meeting Coordination & Travel Logistics
● Data Analysis & KPI Reporting
Professional Experience
Marsh & McLennan, Chicago, IL
Senior Project Manager March 2018 – July 2024
● Directed the planning and execution of 50+ complex projects annually, consistently achieving 95%+ on-time and on-budget completion.
● Facilitated stakeholder alignment and maintained communication across internal and vendor teams.
● Mitigated risk and implemented contingency strategies that improved operational reliability by 35%.
● Developed and monitored budgets up to $1.2M while tracking KPIs and milestone achievement.
● Delivered weekly and monthly executive reports to track success metrics, financials, and risks. Marsh & McLennan, Chicago, IL
Project Manager May 2015 – March 2018
● Coordinated delivery of cross-departmental initiatives that resulted in a 20% improvement in organizational workflows.
● Partnered with business units to create realistic, data-driven project plans and tracked deliverables.
● Led vendor engagement activities to ensure alignment with delivery timelines and contract terms.
● Implemented a project analysis framework that uncovered $600K in potential efficiency gains.
● Supervised and mentored a team of 5+ coordinators and analysts. Marsh & McLennan, Deerfield, IL
Project Coordinator March 2011 – May 2015
● Managed simultaneous projects involving data management, scheduling, and resource allocation.
● Developed project documentation, including SOWs, invoices, and change orders.
● Evaluated project risks and delivered monthly updates to executive leadership.
● Maintained internal tracking systems for budget, schedules, and scope alignment.
● Streamlined communication across departments, improving resolution speed by 30%. Marsh & McLennan, Deerfield, IL
Quality Assurance Analyst March 2008 – March 2011
● Partnered with developers to ensure the quality and accuracy of releases through detailed testing.
● Reviewed business requirements and designed test plans for functional and regression testing.
● Led daily stand-up meetings to report status and raise blockers.
● Enhanced QA documentation processes, cutting testing time by 20%.
● Identified areas of procedural improvement, contributing to a 15% quality boost. Marsh & McLennan, Deerfield, IL
Senior Administrative Assistant March 1999 – March 2008
● Managed travel logistics, calendars, and confidential records for senior executives.
● Delivered financial reports and processed executive expense reports using internal systems.
● Planned high-level meetings and company events, improving stakeholder engagement.
● Maintained accurate filing systems and ensured compliance with data privacy standards.
● Handled vendor communication and invoice processing to support timely payments. Marsh & McLennan, Deerfield, IL
Administrative Assistant March 1995 – March 1999
● Provided key administrative support, including managing calendars and project files.
● Organized executive communications, presentations, and reports.
● Improved supply chain workflows by maintaining accurate inventory records.
● Processed internal documentation and supported HR activities.
● Created a filing and documentation process that reduced retrieval time by 40%. Certifications & Additional Accomplishments
● Led system upgrade project that improved IT performance by 45%
● Created executive dashboard template used across multiple departments
● Mentored junior staff, leading to a 90% internal promotion rate within the team
● Designed and implemented project communication plans for organization-wide rollouts
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