IT Director, Project Manager

Jerry W. Zalesak

Information Technology Director

*********@*****.*** • 540-***-****

LinkedIn • Fredericksburg, VA 22406

Technically-minded professional with substantial experience in driving enterprise-wide digital innovation, optimizing IT operations, and aligning technology with business goals. Expertise spans cybersecurity, cloud solutions, data governance, and CRM platforms, ensuring seamless integration, compliance, and operational excellence. Adept at leading high-performing teams, managing multimillion-dollar budgets, and negotiating with vendors to maximize ROI. Skilled in enhancing service delivery, mitigating risks, and implementing scalable solutions that improve user experience and business agility. A strategic leader dedicated to leveraging emerging technologies, fostering executive collaboration, and driving sustained growth through IT excellence.

Areas of Expertise

● IT Strategy & Roadmap Development

● Project Management

● Cloud Computing & Virtualization

● Incident Response & Disaster Recovery

● Cybersecurity & Risk Management

● IT Governance & Compliance

● Digital Transformation

● Enterprise Architecture

● Budgeting & Financial Oversight

● Team Building & Leadership

Professional Experience

National Reconnaissance Office, Dept. of Defense; Fort Belvoir, VA

Mission Director

2023 — 2025

Led cross-functional teams and 300+ contractor personnel to manage maintenance de-conflictions, authorize approvals, and sustain communications systems, enabling seamless satellite payload launches, integration, and operations for DoD and IC customers worldwide. Established mission requirements and strategic goals by engaging with senior government officials, contractors, and internal teams. Integrated advanced communications technologies to reinforce national security objectives. Presented high-impact analyses to leadership, covering system performance, network capabilities, and strategic advancements.

●Ensured availability of $10B global terrestrial and satellite network by directing real-time operations, mission planning, execution, and operational support for critical national security programs within a $2B IT portfolio.

●Executed high-stakes launch of NROL-146, strengthening operational readiness for USEUCOM and USCENTCOM.

●Achieved recognition and $2500 award for excellence within four months of serving as Mission Director after certification

●Oversaw multibillion-dollar budgets and aligned stakeholder efforts to accelerate the deployment of mission-critical communications infrastructure.

●Increased system resilience and mission effectiveness by eliminating legacy firewall dependencies and upgrading network infrastructure. Delivered strategic briefing to the NRO Director, ensuring interagency coordination for seamless implementation.

Fresenius Kidney Care; Headquartered Waltham, MA

Senior Field Systems Specialist/Project Manager

2011 — 2024

Optimized equipment functionality through precise installation, servicing, and maintenance aligned with company standards. Safeguarded sensitive patient and health data in full compliance with HIPAA, company policies, and regulatory mandates. Maintained seamless 24-hour service coverage, effectively managing emergency response and extended shifts.

●Consistently outperformed team productivity, handling workload equivalent to five team members while managing operations across 250+ facilities in VA, DC, and MD.

●Elevated technical proficiency by delivering expert in-service support to cross-functional teams and clients.

●Preserved data integrity and accuracy across all systems, ensuring seamless operational performance.

Additional Experience

Sr. Field Engineer/Project Manager/Documentation Manager/Technical Advisor Randstad Technologies; Mechanicsburg, PA

●Directed team of 25+ engineers in nationwide field operations, ensuring seamless onsite and remote execution.

●Applied Agile and Waterfall methodologies to streamline project workflows and enhance efficiency.

●Optimized IT-medical equipment integration by designing, deploying, and maintaining IT infrastructure across 254 facilities in 11 states and Washington, D.C.

●Executed comprehensive multi-floor and multi-building wireless site surveys, using AirMagnet to enhance network performance.

●Reduced Hilton’s wired/wireless network deployment time from one week to two days through design, installation, and testing.

●Upgraded communication infrastructure by leading the transition from analog to Cisco VoIP with integrated paging systems.

Hardware Validation Engineer Intel; Hillsboro, OR

●Ensured seamless functionality of new WiFi product through rigorous software validation.

●Translated Intel product test objectives into tailored assessments, refining and executing tests to identify deviations from expected outcomes.

●Conducted in-depth evaluations, including IIS compatibility, unicast/multicast transmission, and performance benchmarking with IxChariot Test Software.

●Delivered precise data analysis and comprehensive issue reports, enabling developers to enhance software quality in future releases.

Project Coordinator, PetSmart Project Technisource; Mechanicsburg, PA

●Established protocols for executing wireless 802.11 b/g site surveys across nationwide retail chain.

●Directed 15 field technicians in surveying 880 store locations.

●Assured accuracy of uploaded survey data, conduct in-depth analysis to identify weak signals or interference, recommend corrective actions, and contribute to the development of client deliverable reports.

Desktop Engineer, Books & Automation Brodart Co.; Williamsport, PA

●Improved facility-wide PC reliability by implementing best practices for hardware and software compatibility, reducing downtime, preventing data loss, and ensuring seamless functionality.

●Bolstered cybersecurity by deploying and managing enterprise-grade antivirus solution for on-site and remote users. Ensured continuous protection through strategic configuration, proactive monitoring, and log analysis.

●Secured internal communications by establishing and maintaining an encrypted messaging system, enabling confidential business discussions while mitigating data security risks.

Education

Coursework in Computer Engineering University of Pittsburgh, Pittsburgh, PA

Licenses & Certifications

Computer Certifications (Security+, CSIS, CIOS) - Infosec, Mason, OH Computer Certifications (ITIL v4 Foundations) - Learning Tree International, Herndon, VA Computer Certifications (A+, Net+, MCP, MCDST) - New Horizons, Microsoft Gold Partner, Mechanicsburg, PA Security+ / A+ ITIL v4 Foundations Network+ DoD 8140.03 Certified MCP, MCDST CompTIA Secure Infrastructure Specialist – CSIS CompTIA IT Operations Specialist – CIOS

Technical Proficiencies

Hardware: Cisco Routers, Switches, & Aps; Aruba Gateways, Switches & APs; PoE; Casa Systems Cellular Extender; Nomadix Gateways; Fluke Network Diagnostic tools; LAN/WAN Wiring; Dell Servers, Workstations, & Laptops x86 & x64; Dell PowerVault DLT Tape Drive; Dell, HP, and Lexmark Laser Printers; Custom PC Configurations; APC & Tripplite UPS use and monitoring

PC Software: ThinkLogical, BitLocker & DDPE Encryption; Bomgar Remote Support; ServiceNow, GlobalProtect VPN, Jira, Trello, Fluke Networks AirMagnet; Windows 10; Windows Server 2k,2k3,2k8; Active Directory and Print Management; Windows Terminal Services Client; WildPackets – AiroPeek NX; Ixia – IxChariot Test Software; Deployment tools for Windows; MS Office 2k,XP,2003-13 & 365; MS Visio 2007; VM Ware; MS Virtual Server; MS Virtual PC; MS SQL Personal Ed.; Adobe Acrobat Professional v8.x; Mac OS X; Novel 6.x; AirMagnet Survey; AutoMate Enterprise; Symantec Ghost & Antivirus Corp. Ed.; Veritas Backup

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