Customer Service Rep

SHANTAI WHEATLEY

***************@*****.*** 215-***-****

OBJECTIVE

Organized and motivated employee with superior customer service and organization skills. Seeking to join a company to enhance my skill set.

EXPERIENCE

Spirit Airline Reservations agent/ 1 year January 2023/ February 2024

Advantage Communication Contact Center

Helped customers with their bookings and reservations.

Received a Customer Service Certificate

Walmart Customer Service rep jamaica 1 year December 2021/ March 2022

-Ibex Global

-Place consumer’s online orders

-Deliver good customer service via phone

AT&T Account Associate 9 months/ September 2021

Assist with phone purchase

Helped customers set up their phones, promote phone plans and answer questions.

Stewart's Hardware store Clerk

2-year June 2018/August 2021

Providing excellent customer service and maintaining receipt records.

Printing and Faxing Documents

EDUCATION

High School diploma

SKILLS

Customer service

Time management

Organization

Communication

Interpersonal

Multitasking