Insurance Agent Department Manager
Resume:
Brenda Fenton
**** * **** * ***, Utah, *****
*******@*****.***
U.S. Citizen
RIF SCD Date 08/08/2015 + 14 years (eval)
No Veteran's Preference
SKILLS
Proactive, Highly Skilled and Licensed Insurance Agent, Department Manager, Office and Production Management.
*Attention to Detail.
*Self Starter and able to work on my own, I am also a Team Player.
*Experienced with MicroSoft Applications, Excel, and several Management Systems Applied, Epic, QQ Catalyst, AMS and ACT, IDRS. AUR.
*Have been using EFS Systems since activated in January 2022. TDS, IAT from February 2021.
WORK EXPERIENCE—C012 Ind Special Act/Service Award-2 C011 Performance Awards
Internal Revenue Service Currently 04/2025. 40 Hours Per Week Pay $44,959.00 GS 0592-6/1
Tax Examiner-AUR Lincoln Building- Manager Tyler Dean.
Response-Requires knowledge of multiple resources for research. Complete each case in a timely manner using appropriate reference materials. Review response from Taxpayer and adjust their tax return for the year in question by their 1040X (amended return) or other income statements etc. and or send information request to them for additional information. Certified.
Case Analysis-Comparing and verifying information received on forms 1040. Making changes that did not coincide with current information on IDRS, EUP, AMS Etc. Credits, IRA, SSA, Education, Withholdings, W2 etc. Issued letters to Taxpayers with any change of tax owed. Kept daily logs on work completed, amount of time taken to complete each batch of work. Certified.
Internal Revenue 02/16/2021 to 07/14/2023 40 Hours Per Week Pay $37,696.00 GS-0303 5
Clerk Raivs & Ives 1160 12th Street, Ogden Manager Joyce Kraft
I am Trained in Raivs, Ives Process and batching, Photo Copy.
Department receives correspondence requesting Tax documentation from many sources. We forward the requested information, if not available the request will be rejected and forwarded to the Participant and or Tax Payer, who made the request with explanations of what is needed to obtain information requested. I have helped as an interim OJI when needed for
RAIVS & IVES. I have been backup lead, helping with programs, inventory control and training.
I am currently working a detail in the Frivolous Fraud Department.
Internal Revenue Service 08/01/1976 to 04/01/1979 and again 02/16/2021 to Current. Other Government Service DDO 05/01/81 to 04/01/84
Davis County Health Department 06/12/2020 to 2/9/2021 40 Hours Per Week, Pay $31,408.
CLERK, 125 South State St Clearfield, Utah U4015 Shawna Mahan, 801-***-****
I helped with incoming phone calls, Miscellaneous Clerical Duties and Vaccination Clinics.
Office and Production Manager, Utah Basement Systems, LLC. 09/18/2018 to 08/03/2019.
$41,600.00 Annually (no longer in business)
Set Appointments for quote and work schedules. Assigned work orders to the employees with pertinent information to help them start the projects. Ordered Materials for each project. Tracked expenses, mileage, created and maintain production and sales reports. Managed payroll reports for all employees. Maintained General Liability, Work Comp Insurance and provided customers with proof of Insurance.
The Buckner Company Ogden, Ut. 02/181998 to 04/01/2016 40 Hours Per Week, Pay $56,000
Agency Owner-Terry Buckner 801-***-****
Personal Lines Department Manager, Commercial Account Manager 6550 Millrock Dr #300, Cottonwood Heights, Ut 84092
Serviced Commercial and Personal Insurance Accounts. Quoting, issuing and service of all types of Business and Personal Coverage. Managed, trained employees on the many company sites appointed. Marketed for new accounts, held several outside events to promote the Buckner Company.
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