CARL TRAVIS JACKSON
803-***-**** • **************@*****.***
DILIGENT HEAD OF TRANSPORTATION
Transportation Supervisor • Manager of Transportation • Production Supervisor
Budget Planning • Workflow Management • Routing & Dispatching •Talent Acquisition & Retention
Optimized Logistics • Increased Productivity • Enhanced Efficiency • Improved Performance
Conducted Safety Meetings • Revamped Onboarding Process • Developed Teams • Met Goals
WORK EXPERIENCE
Performance Food Group, Rock Hill, SC June 2021 - present
Transportation Supervisor
●Optimized productivity and efficiency by coordinating driver route schedules.
●Administered driver reviews and collaborated with HR to address behavior-related issues.
●Tracked and maintained driver Hours of Service to adhere to Federal HOS regulations.
●Conducted driver interviews and selected new team members.
●Led safety meetings with Delivery drivers and other management staff
●Adjusted routes according to customer and driver need to meet excellent customer service.
●Utilized Fleet Management System Samsara to track driver progress and HOS.
US Foods, Fort Mill, SC Aug 2017 - June 2021
Transportation Supervisor
●Supervised 150+ delivery, relay, and backhaul drivers.
●Improved metrics and created a more desirable workplace through CI projects.
●Enhanced customer flexibility in receiving goods by scheduling key drop deliveries.
●Produced the highest level of customer satisfaction by coordinating driver routes.
●Conducted safety meetings and maintained DOT compliance.
●Tracked and collected driver money shortages reported from accounting.
●Monitored driver whereabouts and corrected logs through Xata, Omnitracs, and XRS systems.
●Hired delivery drivers in the Ft. Mill division and surrounding drop yards.
●Onboarded all new drivers by conducting new hire training and orientation.
●Oversaw routing and dispatch office for delivery of goods to Western North Carolina.
●Completed Orange Belt training.
Pepsico, Rock Hill, SC March 2016 - Aug 2017
Delivery Supervisor
●Oversaw daily dispatch and scheduled drivers for routes.
●Conducted Safety and departmental meetings.
●Administered driver reviews in collaboration with Human Resources.
●Revised logs and monitored drivers' whereabouts through the Geotab system.
●Hired and placed all of the delivery drivers.
●Supported the Sales teams for both the large and small format business segments.
●Performed driver ride-alongs weekly to determine driver needs for efficiency.
●Monitored driver hours to meet labor hours per period.
XPEDX, VERITIV, Charlotte, NC July 2013 - March 2016
Transportation Supervisor
●Oversaw routing and dispatch office to coordinate the delivery of goods to North/South Carolina.
●Conducted safety and departmental meetings.
●Provided driver reviews and addressed behavior-related issues.
●Utilized XATA system to correct logs and monitor drivers' whereabouts.
●Hired and placed all delivery drivers.
●Coordinated LTL pick-ups and shipments on a daily basis.
●Loaded and unloaded trucks as needed.
●Supported the Warehouse management and staff.
Benore Logistics, Greer, SC Nov 2012 - July 2013
Dispatch Supervisor
●Oversaw data entry of miles and cases delivered for accurate payroll.
●Scheduled drivers to routes daily and maintained a working knowledge of the strengths and weaknesses of each driver to produce the highest level of customer satisfaction.
●Led safety and departmental meetings.
●Monitored driver whereabouts utilizing fleet management system.
●Developed team by hiring and placing delivery drivers.
United Road, Greer, SC May 2012 - Oct 2012
Terminal Manager
●Oversaw dispatch, routing, and driver schedules.
●Performed safety meetings and maintained DOT compliance.
●Tracked and collected driver money shortages reported from accounting.
●Monitored driver whereabouts and corrected log errors.
●Hired all delivery drivers for the Greer Terminal.
US Foodservice, Fort Mill, SC Aug 2003 - May 2012
Transportation Manager
●Supervised 150+ employees with a 10,000-customer impact.
●Assigned as Delivery Route Driver in 2003.
●Promoted to Assistant Transportation Manager in 2006 and Transportation Manager in 2008.
●Scheduled key drop deliveries allowing customers more flexibility in receiving goods.
●Monitored driver locations through Xata, Omnitracs, and XRS systems.
●Hired all delivery drivers in the Ft. Mill division.
Prior Experiences: Coca-Cola Bottling Co. Consolidated, Assistant Manager; W.W. Grainger Inc., Receiving & Unloading Clerk
EDUCATION
Southern Wesleyan University, Central, SC
Bachelor of Science, Parks & Recreation Administration
TECHNOLOGIES
Microsoft Office, AS400 Warehouse Management System, Samsara ELD System