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Project Manager Scrum Master

Location:
Markham, ON, Canada
Posted:
April 28, 2025

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Resume:

Sowmya Mohan

Brantford, Ontario, Canada ***********@*****.*** +1-647-***-**** LinkedIn

Agile Project Manager / Scrum Master

Career Summary

Dynamic, hands-on Agile Project Manager with experience delivering business and IT Initiatives, managing teams and ensuring the success of projects by being responsible for timely implementation. PMP and PSM I Certified, confident in managing full project lifecycle in Agile-Scrum, Waterfall, and Agile-Waterfall Hybrid methodologies with extensive understanding of Software Development Lifecyle (SDLC) Skills

• Strong Communication and Decision-making skills

• Project Planning, WBS & Scheduling

• Deep knowledge of Agile approaches such as Scrum, Lean, Extreme Programming, Test Driven Development, Exploratory Testing, and Continuous Integration & Delivery

• Proficiently organized and facilitated daily Scrum, Sprint Reviews, Retrospectives, Sprint and Release Planning for multiple teams

• Strong understanding of SDLC and Agile Methodologies and principles PROFESSIONAL EXPERIENCE

Senior Project Manager Jul 2022 – till date

Neogov

(Neogov serves government, public safety and education customers with comprehensive software solutions)

• Part of PMO group and responsible for setting up processes for the organization wide Projects

• Manage end to end project activities on Public Safety portfolio for multiple projects

• Establish relationship with Agile cross functional teams, senior management, internal clients and all project stakeholders

• Work closely with Product Owners, Engineering Managers, QA Managers, Scrum Masters, Architects, Designers

• Coordinating multiple agile teams in parallel on fast paced initiatives

• Provide hands on coaching to help teams with Agile Planning tools (JIRA, Confluence)

• Create eazyBI dashboards and reports for efficient tracking of Project deliverables and execution Project Manager Mar 2020 – Jul 2022

DAC group, Toronto, Canada

(DAC is a leading global digital performance agency—helping marketers connect with consumers from enterprise right down to the hyper-local level since 1972)

• Act as the Scrum Master of various Agile project teams. Assess, take charge of, and tune Agile Scrum process

• Facilitate agile ceremonies for technical tracks including sprint iteration planning, backlog grooming, daily stand ups, sprint retrospectives and release planning

• Manage release plans, iteration plans, time tracking and KPI's, forecasting and status reporting of projects

• Ensure project success by driving day-to-day operations through the application of sound project management principles and methodologies

• Work with key stakeholders to ensure impact of changes are understood and approved

• Manage the release activities of the product during QA, UAT and Production deployments Assistant Vice President (Scrum Master) Apr 2017 – Aug 2019 United Overseas Bank, Singapore

(United Overseas bank is a Singaporean multinational organization headquartered in Singapore with branches mostly in Southeast Asian countries)

Technologies Used: IBM ODM, JAVA/J2EE, JavaScript, Microsoft Dynamics, SVN, XML, Web Logic, JIRA

• Lead an agile team for various Lending/CRM projects across Southeast Asia with a team size of 9

• Facilitated daily Scrum, Sprint Planning, Sprint Demo and Sprint Retrospective meetings

• SM for 5 geographically distributed teams (across Southeast Asia) and managed planning, backlog grooming

• Provide guidance to the team; help them along the process of self -governance so they can realize the impact of Agile Scrum frameworks

• Collaborate closely with Product Owner on backlog grooming to keep Product backlog relevant and prioritized

• Ensuring acceptance criteria are agreed upon (Definition of DONE) and stories are ready for sizing

• Effectively track team’s progress including burn down, velocity and release forecasting

• Support release management needs for versioning, documentation and release notes Senior Software Engineer (Project Manager) Apr 2014 – Mar 2017 Comtel Solutions, Singapore

(Comtel Solutions is a leading IT services provider in Singapore. The client I worked for as part of Comtel was United Overseas Bank)

Technologies Used: IBM ODM, JAVA/J2EE, JavaScript, Microsoft Dynamics, SVN, XML, WebLogic, JIRA, SQL, Microsoft Project

• As part of Global Technology Operations Group (GTO) responsible for roll-out of Loan Origination Application across various countries

• Primary point of contact accountable for delivery of projects

• Manage each project’s scope and timeline

• Experience in collaboration with various stakeholders including Vendors, work stream leaders, technical architects, business analysts, developers and testers

• Contribute to Product Roadmap planning, Project Scheduling and Release Management

• Monitor and manage dependencies on other teams and external Projects to ensure potential issues are resolved

• Update/Review Status/issues with stakeholders

• Prepare and maintain all the metrics for the project

• Change Management – Help teams implement changes effectively Senior Associate Feb 2007-May 2014

Cognizant Technology Solutions, India

(Cognizant is an American multinational corporation that provides IT services, including digital, technology, consulting, and operations services)

Technologies Used: IBM ODM, JAVA/J2EE, JavaScript, SVN, XML, Web Logic, WebSphere, JIRA, SQL, DB2, Rally, COBOL

• Have moved the traditional route from programming to Project Lead at Cognizant

• Have worked in different projects in different domains including Healthcare, Communications, Insurance

• Experience of working within outsourced IT departments and using an onshore/offshore model

• Worked for an Insurance client in London (onsite) as Scrum Master

• Involved in the Sprint Planning Sessions as part of the Insurance Projects

• Facilitated knowledge sharing sessions within and across teams to acquire application knowledge EDUCATION & PROFESSIONAL DEVELOPMENT

Bachelor’s Degree in Telecommunications Engineering, VTU Certifications:

• Certified Professional Scrum Master I (July 2019)

• PMI Certified Project Management Professional (June 2015)

• IBM Certified Application Developer-WebSphere ILOG JRules BRMS V7.1 (June 2012)



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