Field Operations Room Operator

Mareo Anderson

***** ******* *****, ******, ** **388 281-***-**** *******@***.***

Experience

SURVEILLANCE ROOM OPERATOR ENDEAVOR ENERGY RESOURCES FEB 2018 - PRESENT

·Utilize the Cygnet (SCADA) System to monitor Field Operations data including: Levels, Pressures, flow rates, Field Equipment status, System Alarms and other operational data to support Endeavor Energy Field Operations.

·Respond effectively to Field Operation situations of concern, such as: Safety Alarms, Tank levels, sudden increases or decreases in flow or pressure and equipment shutdowns by notifying Field Operations of System Alarms and or any indication of potential system problems.

·Perform work with integrity and in compliance with Company Policies, Procedures and appropriate regulatory agencies.

·Interface and communicate in a professional manner with internal and external customers, through verbal, written or interpersonal communications.

·Use analytical ability and creativity in addressing of real-time operational problems and at times during a stressful and fast-paced work environment.

·Ability to multi-task, while staying focused and aligned with Team and Corporate goals.

·Versatile in building relationships and communicating with other departments.

·Ensure continuity between Shifts by maintaining accurate and up to date Shift Notes and communicates pertinent details of any outstanding issues to the oncoming Surveillance Room Operator at shift relief time.

PIPELINE SYSTEMS CONTROLLER SOUTHWESTERN ENERGY NOV 2015 – FEB 2018

·Devises a plan to cover daily nominations and to ensures contractual parameters are met and allocated gas is going to proper 3rd party company.

·Work with minimal supervision and guidance to manage the Gathering System and minimize imbalances with downstream pipelines.

·Utilize the SCADA (Cygnet) system to monitor and adjust the system pressures and volumes to downstream pipelines to meet daily nominations.

·Notifies field personnel for system alarms including compression going down, gas quality issues (High CO2, High H2S or High Dew Point) and high system pressures.

·Incorporating maintenance and current balance levels into the daily plans and minimize the impact of planned and unplanned outages on the Gathering Systems.

·Working closely with field personnel to make appropriate arrangements to help coordinate planned and unplanned outages on the gathering system and/or downstream pipelines.

·Handles emergency situations and quickly determines proper course of action in high paced environment.

·Providing continuity between shifts completing tasks and communicating pertinent details of all outstanding issues to the oncoming Gas Controller.

·Creating a learning and educational environment when interacting with less experienced controllers.

CUSTOMER CARE SPECIALIST ATIWA COMPUTING OCT 2009 – OCT 2015

·Responsible for training customers on various Xerox Machines.

·Provided support, maintenance and service for 249 Xerox machines ranging from small desktop to large color machines.

·Moved and installed large small machines plus setup on the network for toner and supply monitoring.

·Coordinated repairs on a variety of machines to ensure maximum up time.

LEAD ACCOUNT ASSOCIATE BOWNE OF HOUSTON MAY 2008 – OCT 2009

·Responsible for processing auto tasks, help desk tickets for file issues and machine error reports. Maintained work order system for machine meter information.

·Responsible for training customers on various Xerox Machines.

·Provided support, maintenance and service for machines ranging from small desktop to large color machines.

·Printed and assembled booklets and forms for various companies to include TD Ameritrade, ETRADE, and Weight Watchers.

Skills & Abilities

MANAGEMENT

·Effectively utilizes time management. Conveys tasks to oncoming relief for what to expect and instruct them on items that on ongoing.

COMMUNICATION

·Outstanding communication skills. Great listening skills. Able to comprehend and communicate tasks required to complete the job. Able to train and instruct individuals on how to complete a task. Ensures understanding of all aspects of job tasks are at a level of comprehension acceptable to complete a task unsupervised.

LEADERSHIP

·Provided individuals with solutions to complex problems during initial setup, maintenance, and any troubleshooting.

SPECIFIC SKILL SETS

·SCADA Systems (Cygnet)

·Microsoft Office Suites

·3.5 years of Control Room Operator experience

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