Data Analysis
Resume:
ESSENCE LOWE
PROFILE SUMMARY
Adaptable, consistent, and highly organized individual offering four years of experience in diverse business, technology, and healthcare environments. Background reflects strengths in customer service, data entry, information technology, and account management. Skilled in utilizing various word processing, accounting, spreadsheets, and graphic software. Possess solid business and office technology skills. Adaptable, responsible, communicative, and exhibits excellent interpersonal attributes. Works well with people from diverse backgrounds, cultures, and professional lines of work.
CONTACT
PHONE:
EMAIL:
************@*****.***
SKILLS
Data Compliance
Data Management
Data Analysis
Desktop Support
Customer Service
Interpersonal Skills
Analytical Skills
Multitasker
WORK EXPERIENCE
Peraton Security Analyst
04/2024–Present
Assesses existing computer systems for security issues and risks
Examine security lapses to find root source
Monitor online security-related resources for potential cyber threats
Creating and verifying security plans with third-party vendors
Provides technical expertise regarding security-related concepts to the necessary operational teams
Apex Systems Data Standardization Specialist
04/2023–04/2024
Ensures that the proposed data definitions are clear and concise
Identifying, reviewing, and extracting abstractions for chronic cases
Collect data requirements, data analysis, and develop data strategies
Reviewing any proposals and applications to ensure that there is no issues from a privacy or security standpoint
Investigating, escalating, and or resolving issues that are reported by the system
Cherokee Federal Systems Analyst II
03/2023–04/2023
Deploy, maintain, and troubleshoot business applications including hardware, endpoints, and databases
Conduct regular reviews of systems and generate reports on efficiencies and improvement areas
Verify and track satisfaction of required deliverables throughout testing
Training users on how to appropriately utilize their computer systems
Prevent network attacks, buffer overflows, and traffic overflow
MacStadium Service Desk Analyst
01/2022-03/2023
Resolving incoming client and personnel IT queries remotely via ticketing queue
Prioritizing and resolving IT concerns and escalating serious issues to relevant stakeholders
Documenting processes and maintaining service desk records
Preparing training manuals and FAQ materials for easy-access end-user guidance
Making recommendations to optimize IT performance to prevent future issues
Cherokee Federal Network Support Analyst
02/2021-02/2022
Performs troubleshooting for network equipment
Oversees implementation of new and existing systems
Assists Network Administrator with projects
Assists Information Security Officer when necessary
Understand and remain up to date with related IT policies and standard operating procedures
EDUCATION
Georgia State University
Bachelors of Business in Computer Information Systems
December 2020 GPA: 3.67
Columbia Southern University
Masters of Business Administration
June 2022 GPA: 3.88
CERTIFICATIONS
Security+
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