Information Technology It Support

Cameron J. Clemons

Email: *****************@*****.***

www.linkedin.com/in/cameron-clemons

EDUCATION:

B.S., Information Technology - Western Governor University Fall 2025

CERTIFICATIONS: IT Infrastructure Library (ITIL) - 4 foundations (Dec 2024) Google IT Support Professional (Jul 2024)

PROFESSIONAL SUMMARY:

Passionate and dedicated Information Technology student with a strong foundation in system analysis, risk assessment, and problem-solving. Eager to gain hands-on experience by applying knowledge and skills acquired through academic studies and leveraging transferable expertise from prior roles. Recognized for being detail-oriented, innovative, collaborative, and adaptive, with proven coding skills and a commitment to bridging IT gaps and enhancing organizational technology. Excited to contribute to a dynamic team while continuing to grow and learn from experienced professionals.

SKILLS:

●Data Analysis

●Team-Oriented

●Adaptability/Flexibility

●Leadership/Time Management

●Critical Thinking/Troubleshooting

●Proficient In Microsoft Suite Applications

●Effective Communication/Active Listening

WORK EXPERIENCE:

Transportation Associate - Amazon Dec 2024 - Present

●Strategically coordinate yard operations, reducing trailer check-in errors by 100% by utilizing data tracking software

●Efficiently support internal and external site operations for the transportation team, maintaining the workflow and delivery schedule while leveraging communications skills

●Coordinate with the IT department to troubleshoot software and technical issues regarding vehicle tracking systems using Amazon's internal communication channels minimizing downtime

●Oversee system audits and run metric reports to identify inconsistencies while maintaining digital records improving accuracy and compiling reports to present to management for decision-making

Postal Carrier - United States Postal Services Nov 2022 - Dec 2024

●Maintain proper delivery authorization and pickup documentation for assigned routes

●Maintain logs to monitor delivery rates and vehicle maintenance schedule to ensure timely delivery

●Successfully deliver over 300 pieces of mail and Amazon packages daily within established business timeframes

●Operate company vehicles per the Department of Transportation (DOT) and Federal Motor Carrier Safety Administration (FMCSA) vehicle transportation laws and company procedures in a safe and efficient manner

Inventory Control Associate - CVS Distribution Center May 2022 - Nov 2022

●Facilitated new hire orientations and cross-trained 50+ associates across departments

●Implemented an inventory control management procedure improving time efficiency and production by 20 minutes

●Successfully handled high volumes of data and tasks in a fast-paced environment, exceeding service level agreements

●Oversaw a $55,000 inventory budget and negotiated contracts with suppliers and third-party vendors cutting costs by 15%

INVOLVEMENT:

YMCA Volunteer Actively

●Actively volunteer at the local YMCA coaching the youth Football team and instilling sportsmanship, teamwork, self-confidence, and improving their overall strength and mobility.

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