Information Technology Google Cloud
Resume:
CHALANA AKULA
********.*****@*****.***
Linkedin: https://www.linkedin.com/in/chalana-akula-6480b3b4/
CAREER OBJECTIVE
I would like to obtain a good position in a leading information technology group that utilizes my skills and ideas in the best possible way for achieving the organization’s goals and to solve problems in an effective/creative manner. To keep up with the cutting edge of technologies.
PROFESSIONAL SUMMARY
•Having 3+ years of hands-on IT Experience in securing the network environment using SIEM Tools like HP ArcSight ESM, McAfee ESM, RSA enVision.
•Strong experience in HP ArcSight components like ArcSight ESM, ArcSight Database, ArcSight Smart Connector, ArcSight Logger, ArcSight Console and Arcsight Web.
•End-to-end architecture and sound knowledge of ArcSight Express &ArcSight ESM.
•Experience in Installing & Configuring the ArcSight ESM & its Components.
•Experience in Monitoring & Investigating the incoming Events in a network.
•Expertise in defining resources like Rules, Filters, Dash Boards, Data Monitors, Active Channels etc.
•Experience in generating Daily, Weekly & Monthly Reports.
•Experience in Log Management by administering ArcSight Logger.
•Exposure to Ticketing tool like BMC Remedy & other tools as mentioned below.
•Exposure to the network devices like Firewalls, Malwares, IDSs etc.
•Familiar with Networking Concepts.
•Having Total 5+ years of experience in chatbot development using Dialogflow, Python.
•Having good insightful knowledge of Dialogflow
•Good understanding and exposure to conversational design.
•Hands on experience on Dialogflow framework using python.
•Proficient in writing Python programs to create web services.
•Having good knowledge about google cloud platform.
•Involved in maintaining versions and environments of chatbots.
•Having good knowledge about google cloud platform
•Good understanding about google cloud resources like cloud functions and cloud storage.
•Extensive use of Pandas and NumPy libraries for data processing and analysis, creating efficient data workflows.
•Expert in security techniques like user authentication, encryption, and tokenization, applying OAuth 2.0 and JWT for secure data handling.
•Proficient in writing Python programs to create web services.
•Desire to learn and implement new technologies.
•Have good analytical, programming and problem-solving skills.
EXPERIENCE & ACADEMIC SUMMARY
•Working as a Software Apps Engineer in Mcafee software PVT ltd from Jan 2018 to till date.
•Worked as a Senior Software Engineer in Techmahindra India ltd, Bengaluru from August 2016 to Jan 2018.
•Worked as an IIS Administrator in DELL India Pvt ltd, Bengaluru from Feb 2016 to May 2016.
•Worked as an IIS Administrator in Unisys Global Delivery Services Limited, Hyderabad from July 2015 to Dec 2015.
•Completed B. Tech in Computer Science from Vignan University (AP).
TECHNICAL SKILLS
Languages: Python, JavaScript, Shell Script, Java, C#, C/C++, SQL, PHP
Frameworks: Django, Flask, Fast API, PySpark
Python Libraries: Pandas, NumPy, Scikit-Learn, Matplotlib, Plotly
Databases: SQL, MySQL, PostgreSQL, SQL Server
Web Technologies: HTML5, CSS3, Java Script, AWS, Jenkins
Versioning Tools: Git, GitHub Desktop
Cloud Security Tools: FireEye Email/Web Protection
Threat Protection Tool: CISCO AMP
Anti-Virus: Symantec Endpoint Protection, McAfee ePO.
Proxy Servers: Websense, McAfee Web Gateway
NIPS: IBM ISS Proventia, HP Tipping Point
Email Gateway Server: Symantec Bright mail Gateway
Web Application Firewall: Imperva Secure Sphere
PROJECT DETAILS
Organization: McAfee Software Pvt ltd
Period: March 2021 to till date.
Role: Software Apps Engineer
Roles and Responsibilities:
•Project management SME and Sr. Security Analyst in the team.
•Managing end to end VM and SOC operations for multiple customers.
•Onboarding new customers by integrating their infrastructure with our Security tools like SIEM, VM and EDR.
•Active participation in troubleshooting calls and creating OEM cases whenever needed vendor support.
•Monitoring SOC and Performing level 2 analysis on Security issues as a Sr Security analyst
•Administrator for Qualys (VM Tool): Performing vulnerability assessments on endpoints
•Vulnerability assessment of Web Applications
•Creating an authentication record for different OSs.
•Scheduling weekly and monthly scans for production servers and addressing the risks associated with them.
•Generating and presenting reports on vulnerability scans to internal and external customers.
•Addressing security alerts, recommendations and zero-day vulnerability related escalations.
•Maintain the health check of ArcSight ESM, Logger and Connectors
•Analysing Phishing and Spam related activities and notifying to the users.
•Work on the Integration of various devices to SIEM solution
•Creating and fine tuning of Active channels, Dashboards, Rules, and Active Lists
Organization: McAfee Software India Pvt ltd
Period: Jan2018 to Feb 2021.
Role: Software Apps Engineer
Roles and Responsibilities:
•Involved in maintaining and supporting chatbot applications.
•Involved in developing project on dialogflow ES and dialogflow CX.
•Involved in developing voice bots using dialogflow CX.
•Building and developing bots using Dialogflow.
•Connecting Dialogflow bots to different channels like facebook, website.
•Analyse data coming from bot conversation.
•Improve Dialogflow to handle those recurring questions / develop new actions
•Handling GCP resources like cloud functions, cloud storage etc.
•Involved in conversational design.
•Involved in maintaining versions and environments.
•Involved in enhancement of bot.
•Involved in migration of environments.
•Involved in backend python code deployments.
•Worked on avaya for the dialogflow CX integration.
•Involved in supporting chatbot applications.
•Assisted in developing Python scripts using Pandas and NumPy for data processing and analysis, handling large datasets with ease.
•Developed server by using Django framework, writing routes and queries to build Restful API.
•Involved in writing scripts using python modules and its libraries like NumPy, Matplotlib, Pandas to develop programs that improve processing of access requests.
•Developed Python scripts to efficiently update database content and automate file manipulation tasks, streamlining data management processes and reducing manual workload.
•Used Pandas library for statistical Analysis. Worked closely with cross-functional teams to design and implement software features, participated in code reviews, and provided constructive feedback to improve code quality.
•Worked on creating Python-based database models, APIs, and views to provide an interactive web-based solution.
•Utilized Pandas to manipulate and analyse large datasets, creating efficient data pipelines that reduced processing time by 40%
•Involved in code deployments.
•Maintaining versions and environments.
Organization: Techmahindra India Pvt ltd
Period: Aug 2016 to Jan 2018.
Client: Nestle
Role: Senior Software Engineer
Roles and Responsibilities:
•Domain Name Registration, New Name Server Creations.
•Hosting of Websites deployment and Troubleshooting.
•Creations of New website, application pool and virtual directory.
•Creating users, groups and managing permissions of service account in Active directory.
•Backup of Websites and related information.
•Troubleshooting .NET 1.1, 2.0, 4.0 applications on Websites.
•Health monitoring of Servers, managing ASP.NET applications and Application pools. Worker process web garden bandwidth performance.
•Troubleshooting Web Application issues.
•Remote System Administration IIS. (Application Support-Application pool).
•Log monitoring/maintenance.
•Preparation of Daily report regarding Domains and its issues.
•Managing certificates like creation and generating of certificates in Digi Cert.
Organization: DELL India Pvt ltd (CONTRACT)
Period: Feb 2016 to May 2016
Client: American Express
Role: IIS Administrator
Roles and Responsibilities:
•Moving content and configuration changes from Staging/UAT Environment to production.
•Deploying the customer websites in IIS Server.
•Configuring SSL.
•Performing IIS migrations.
•Configuring Load balancing /Clustering/Fail over (e.g., BIG IP, Windows load balancing).
•Performance monitoring, IIS Hardening and Tuning.
•Log Analyzing.
•Maintenance and trouble shooting of customer IIS web servers.
•Scripting for alerting and automatic archive of old logs.
•Code review according to the company compliance policies.
Organization: UNISYS Global Services India (www.unisys.com)
Period: July 2015 to Dec 2015
Client: Microsoft (MSIT ECO IC Sales)
Role: IIS Administrator.
Roles and Responsibilities:
•Working on Daily Incident and Change Tickets from different teams.
•Deploying the application files as well as Application settings on both UAT/QA and PROD web servers.
•Trouble shooting deployment issues.
•Backup of Websites and related information.
•Working in Change management Activities in the weekends (Technology Change Management).
•Installation and managing of SSL.
(Chalana. A)
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