Shawntay Kirkland
DAYCARE TEACHER/ CUSTOMER SERVICE REPRESENTATIVES (REMOTE)
Augusta ga. 762-***-**** ********@*****.***
Objective
Seeking a challenging yet rewarding role where I can leverage my three years of experience providing fast, accurate, and empathetic support to a wide range of customers.
Experience
Cozy West Learning center 12/2023-09/2024
·Curriculum development: Create and implement age-appropriate curriculum for children
•.Classroom management: Keep students under control and maintain a positive environment
·Safety: Establish emergency procedures and conduct safety drills
·Communication: Communicate with parents and other childcare professionals
·Creativity: Embrace new ideas and adjust to the needs of each child
·Time management: Plan lessons, mark assignments, and prepare learning resources
·Behavior management: Handle challenging behaviors
Concentrix 2021-2023
Cleaned and preprocessed data
Conducted statistical tests for decision support
Developed machine learning models for prediction
Collaborated on A/B tests, increased click-through
Education
Jasper University, MS Data Science 20XX
Major: Data Science Minor: Machine Learning
Bellows College, BS Mathematics 20XX
Major: Mathematics Minor: Computer Science
Skills & abilities
Management
Problem solving
Communication
Leadership