E D U C A T I O N
Bachelor of Science Criminology,
Human Services 1999, Lincoln
University
Master of Science,
Criminology/Applied Behavioral
Analysis, 2004, Saint Joseph’s
University
Property and Casualty Pre-
Licensing Qualification School,
2008
Licensed Insurance Adjuster, The
Adjuster School, 2008
UMAR ARMSTRONG
L I C E N S E S
Georgia
Texas
Louisiana
South Carolina
Alabama
Florida Non-res
West Virginia
C O N T A C T - 404-***-****
*************@*****.***
LinkedIn: Umar A.
E X P E R I E N C E
Independent Property Claims Adjuster, Various
David Morse & Associates, 2018 – Present, Atlanta, GA
Handling daily residential & commercial claim work for USAA Insurance, Reserv Claims Analysis, and Triple Point Industries. We inspected claims damaged from water, fire, wind, vandalism, and hail losses. Manage property damage claims from start-to-finish. After inspection was performed we wrote up the estimate on Xactimate along with our final report and submitted it to the desk adjuster.
Alternative Claims Services, 2017-2023, Atlanta, GA
Handling daily property claim work for Orion180 Insurance, Nationwide Insurance, American Strategic Insurance, and Ameriprise Insurance. Manage property damage claims from start- to-finish. Inspections including water, wind, hail damage, and fire losses. Handled processed images, sketching damage, measurements, and calculated the totality of cost repairs on Xactimate for damage sustained.
The Best IRS, 2016-2017 Irving, TX
Worked for State Farm Insurance as an inside desk adjuster handling residential property claims for homes/businesses that suffered damage/loss from theft. Received phone calls handling theft claims over the phone and writing up loss reports for the damage sustained. Eberl’s Claim Service, 2008-2017
Worked for State Farm Insurance as a 2 Story Steep Adjuster handling residential and commercial property claims for homes/businesses that suffered damaged from hailstorms. Took pictures, sketched damage, took measurements, calculated cost of repairs on Xactimate for damage sustained.
Handled residential and commercial property claims for the Zone team. The zone team handled everything from theft, water damage, wind damage, fire, and vandalism. Took pictures, sketched damage, took measurements, calculated cost of repairs on Xactimate for damage sustained, and issued payment to insurers by check at the scene to pay for claim damages.
Handled residential and commercial property claims for homes/businesses that suffered from frozen water pipes, hailstorms, roof’s that were 2 story and steep with at least a 7/12 pitch
Met with Public Adjusters and Contractors for 2nd inspections on the insurer’s damaged property to review the claim based on the PA’s and contractors not agreeing with the insurance company’s initial decision.
Family Therapist
Department of Family & Children Services, 2005-2008
Performed at home therapy, guidance, and support to families that were trying to retrieve custody of their children from the state of Georgia. Certifications
Certified in Fundamentals of Adjusting, NFIP Certified, Citizens Certified 2010, State Farm Certified, USAA Certified, Rope & Harness Certified, Structural Framing Damage Certified, California Earthquake Accreditation, Federated National Certified, First Aid and CPR, SafeCo Certified
Tools
Xactimate, XactAnalysis, Symbility, 2 Story Steep Roofing Team, Microsoft tools suite. LICENSED PROPERTY & CASUALTY CLAIMS ADJUSTER