Customer Care Human Resources
Resume:
Marshal Chapata
CHITUNGWIZA, HARARE, ZIMBABWE
***************@*****.***
Career Objective
To learn and have a practical knowledge and experience in Tourism, Travel, Leisure and Hospitality Industry, thereby acquiring essential skills for career. Personal Details
• Date of Birth 1 January 1975
• Sex Male
• Marital Status Married
• Nationality Zimbabwean
• Passport Number AEO69474
• Languages Shona and English
Professional Qualifications
Merchandising and Customer Care (SPAR GROUP LIMITED) IATA FOUNDATION DIPLOMA IN TRAVEL AND TOURISM, SPECISS COLLEDGE, HARARE, ZIMBABWE
Travel and Tourism Agent Training, GDS GALILEO, September2018 Overall diploma class (Pass)
Academic Qualifications
HARARE HIGH SCHOOL, HARARE
(Cambridge)O Level, January 1988- November 1992 5
O levels including English Language.
Professional Experience
Company Trade Centre
Position Merchandising and Customer Care
NATIONAL HANDLING SERVICES, VICTORIA FALLS QINTERNATIONAL AIRPORT, ZIMBABWE.
Aircraft Handler, December 2019 to August 2021
• Load aircraft accordance with Loading Instruction Report Form (LIRT).
• Carry out baggage reconciliation, sorting and forwarding completed Bingo sheets using the Bagera system.
• Perform cargo handling activities, such as receiving incoming and outgoing cargo, sorting and recording.
• Perform cargo handling and warehouse equipment as applicable.
• Recording and arranging Unit Loading Devices (ULD).
• Interpret loading instruction and ensure proper loading of aircrafts.
• Work as team player in ramp handling activities and ensure safety, security uphold in accordance with CAAZ regulations.
Social interests
• Travelling and touring new places.
• Playing soccer, cricket and volleyball.
References
Trade Centre
Cnr George and Spurn, Ardbennie
Harare
Supervisor: Mr Dzumbira
Cell : 077*******
National Handling Services
Human Resources Director
Robert Gabriel Mugabe International Airport
P.O Box AP191
Email Address: **@******.***
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