Service Representative Customer

*********@*****.*** 250-***-**** Surrey, BC V*T*X* WWW: Bold Profile

PROFESSIONAL SUMMARY

To seek and maintain full-time position that offers professional challenges utilising interpersonal skills, excellent time management and problem-solving skills.

WORK EXPERIENCE

Customer Service Representative. Kensington, PE

Independent Grocers 07/2022 - 04/2024

Retail Sales Supervisor. Kinkora, Prince Edward Island Irving Gas Station 03/2021 - 01/2024

• carried out day to day duties accurately and efficiently Check inventory every week and ordered required products for store. Warehouse Associate. Toronto, ON

Home Depot 01/2020 - 02/2021

SKILLS

EDUCATION

St Lawrence College

Toronto, ON

08/2020

Hotel Operations And Tourism

Management

Kurukshetra University

Kurukshetra

05/2017

Master Of Arts

Kurukshetra University

Kurukshetra

05/2015

Bachelor Of Arts

Handled customer inquiries and suggestions courteously and professionally.

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Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.

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Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.

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Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

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Managed team of employees overseeing hiring, training and professional growth of employees

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Offered friendly and efficient service to customers, handled challenging situations with ease.

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May perform key holdings duties if required such as opening and closing the store and signing for deliveries.

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Counted cash register drawers at beginning and end of each shift to prepare bank deposits.

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Prepared orders for shipment by picking, packing, and labeling merchandise.

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● Worked safely around moving machinery.

Collaborated with team members to achieve daily targets and complete tasks efficiently.

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Performed inventory control, such as counting, and stocking merchandise.

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● Time management Skills

Customer Relationship

Building

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Staff Training and

Development

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● Sales expertise.

● Decision-Making

● Leadership Development

Gurwinder Kaur

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