Assistant Manager Customer Service
Resume:
B
Monica
Benjamin
monicabenjamin*2@g
mail.com
Milner, GA 30257
SUMMARY
Motivated professional with several years of experience juggling multiple priorities to keep company running smoothly. Communicative team leader possessing outstanding time management and documentation abilities. Polished in overseeing employee performance and guiding and motivating new talent.
Resourceful Assistant Manager known for high productivity and efficient task completion. Specialized skills include team leadership, operational management, and customer service excellence. Excel in communication, problem-solving, and time management, ensuring smooth operations and positive team dynamics.
SKILLS
Employee Performance Evaluations
Product and service knowledge
Operations Management
Employee Scheduling
EXPERIENCE
Assistant Manager
Senoia, Georgia
O'Reilly's Auto Parts/ Mar 2024 to Current
Assisted in the development of operational strategies to ensure efficient and productive operations.
Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
Conducted regular performance reviews for employees to identify areas of improvement.
Store Manager
Barnesville Ga, GA
AutoZone/ May 2019 to Feb 2024
Conducted daily store operations, including opening and closing procedures and cash handling.
Monitored inventory levels and placed orders to restock shelves. Developed strategies to maximize sales and profitability. Picker & Packer
Locust Grove, Georgia
XPO Logistics/ Oct 2018 to Dec 2021
Utilized hand-held scanners to scan barcodes and enter data into the system. Performed quality control checks on products before packing them for shipment. Labeled, sorted, and organized packages for efficient delivery. Merchandiser
Stockbridge, Georgia
Carter's Distribution Center/ Sep 2014 to Oct 2017 Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
Created merchandising plans based on customer buying habits and trends in the industry.
Developed promotional strategies to increase sales of featured products. EDUCATION AND TRAINING
High School Diploma
Bayonne High School Jun 1998
Bayonne, NJ
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