Agile Coach Project Manager

Portfolio Agile Coach LEAD and PRINCIPAL Flow Advisory Specialist

Qualifications Profile

Results-driven Agile Coach and Flow Advisory Specialist with expertise in collecting and leveraging flow data and Agile methodologies to improve and optimize value stream performance.

With a strong background in Agile coaching, I bring a proven ability to guide teams and organizations in adopting and scaling Agile practices to improve collaboration, transparency, and delivery efficiency. Specializing in value stream management, I have extensive experience using applications like Planview Tasktop Viz, APIs to provide data-driven insights that drive continuous improvement and eliminate bottlenecks across software delivery processes. Adept at fostering high-performing teams and implementing scalable solutions, I am passionate about empowering organizations to unlock their full potential and achieve their strategic objectives.

Visionary, creative, strategic and servant leader, with impeccable business acumen and comprehensive years of experience in building and promoting team dynamics, frameworks, and in coaching teams to self-organization. Proven ability to work within all levels of an organization, in providing confident, positive and optimistic approaches, yet able to pivot and respond to change as needed. Highly communicative verbally, visually and in written form to enable and motivate positive change and direction.

I am a certified Flow Framework Professional, Empowering people to unlock their entire value creation flow “sooner, safer, and happier." Through Value Stream Management and Flow Methodology.

wAn empirical mindset with motivation derived and based on challenges, constraints and change as I bring leaders and teams along in the journey within their agile transformation.

wKnown for exceptional leadership, analytical, interpersonal, and communication skills, combined with outstanding ability to instill common vision and motivation, leading teams to successfully overcome complex challenges.

wPossess strong knowledge and background in retail, insurance, finance, education and mortgage industries and services; armed with exceptional organizational talent, capable of formulating and implementing learning and career development plans.

wPowered with solid adeptness in spotting technology and team needs; formulating team-based solutions; and implementing systematic methods to advance corporate functioning, achieve interventions, and adapt to new technologies.

wRecognized for mastery to deliver consistent project success, achieve process improvements, as well as execute and support a diversified array of customer-oriented network and application based projects.

Areas of Expertise

Planview Tasktop Viz Flow Metrics and Insights

Agile & Product Transformation

Scrum & Kanban Frameworks

Cross-team Collaboration Techniques

Jira Administration, Development, Charting, APIs

and Advance Roadmaps

Work Observability Initiatives

Developer Background (SQL, .NET, Rest API)

Sooner, Safer, Happier – Jonathan Smart Advocate Complex Problem Solving

Experienced IT and Business Leader

Leadership Support, Team Building,

and Education Delivery

Miro / Mural Whiteboarding and Teams Facilitation

Outcome Planning and team OKRs

OKR Tools (Ally, gtmHub)

Organizational Team Purpose

and Outcome Planning

DevOps Fundamentals and Optimization

Professional Experience

Planview – Minneapolis, MN

Principal Flow Advisor: Feb 2023–Present

Enjoy exploring new and creative ways for organizations to inspire change. As an Agile Coach, I look to empower teams to embrace agility for change. As a Principal Flow Advisor, I look to help teams to visually embrace their work flow relative to their product value stream, become predictable for continuous improvement, and align results to their product goals and objectives.

BestBuy Corporation – Minneapolis, MN

Portfolio Agile Coach Lead: Jan 2020–Feb 2023

-An evangelist and practitioner of agile and product practices in development and support of our Agile Community of Practice. Aiding leaders and teams through their agile and product transformation.

-Working with and configuring tools like Tasktop Viz to help teams optimize, remove bottlenecks, and improve performance of their work flow.

-Developing solutions within Work Observability initiatives in support of team efforts and how they align to BestBuy investments. Developing and promoting best practices in building better visibility.

-Promoting of quarterly planning efforts with leaders and teams in building better visibility organizationally and stronger support of cross-team collaboration capabilities.

-Through observations, encouragement and invitational activities, promoting teams to be the best they can be.

-Outcome planning to team OKR development in support of team purpose and outcome tracking.

-Developed and delivered a team refection activity in helping teams to build focus and next steps on “Being Agile” over doing agile.

-Continuing to build on a wide variety of disciplines and expertise in building better experiences for teams and leaders as I work with in coaching and assisting through their challenges.

Independent Consultant through Horizontal Integration – St. Louis Park, MN

Agile Coach: April 2019–Dec 2019

Realogy, a leading and integrated provider of residential real estate services in the U.S. for empowering independent sales agents to best serve today's consumers.

—Lead scrum master for two product teams: Responsibilities include remote team building and maturing, instilling and achieving best practices, lean design, project funding acquisitions, financial management, budget tracking and reporting, plus team reporting metrics. Work closely with the Realogy agile transformation team in providing coaching efforts from team to team.

Target Corporation – Minneapolis, MN

Portfolio Agile Coach / Lead ScrumMaster: Nov 2015–April 2019

Portfolio Agile coach for assisting in the overall alignment of our product level initiatives to our portfolio objectives and key results. Build commonality and repeatable structure of our chartering / road-mapping and sizing efforts through-out the product teams. Tracking of OKR baselines and progress, OKR coaching and support, plus driving key artifacts to fruition in support of our objectives and key results. Assist with the adherence of priorities between the teams in developing action and resolution of any interdependencies. Partner with Product and Engineering Directors to support product planning and alignment activities. Partner with agile coaching practice group to drive continuous improvement and support common agile practices. Foster a healthy product culture of learning and continuous improvement.

Lead scrum master for one of Target’s top 5 online initiatives in 2018/2019. SPARK, an enterprise software solution for all Owned Brand raw material management and product development for both internal and external partner teams. SPARK will facilitate the collaborative development of detailed Owned Brand product information between Target and business partners. SPARK will be used for the creation, evaluation, and approval of products and their related components to be positioned as Target Owned brand.

Education

Minnesota State University: Mankato, MN

Bachelor of Science in Computer Science, Minor in Business Administration

Minnesota Aviation Vocational Technical Institute / SPARTAN College of Aeronautics

Aviation Power Plant and Airframe

Professional Development

Dojo Agile workshops Agile / Scrum Masters

Certified Scrum Product Owner ITIL Foundations Certification

Planview Viz Professional Certification on Flow Methodology

Awards and Honors

Benchmark Learning Director of the Year Award

Prudential Quality Service Leader Award

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