Office Assistant Medical

Soha Shahid

Milton, Ontario

437-***-**** ************@*****.***

Professional Summary

Reliable and compassionate Medical Office Assistant and BBA Accounting student with experience in front-desk operations, EMR systems, and patient scheduling. Entrepreneurial background with a 4-year baking business in Pakistan. Strong interpersonal and organizational skills developed through community volunteering and work in both healthcare and customer-facing roles. Actively seeking administrative positions in dental or medical settings.

Key Skills

• MS Office EMR/EHR Software Exact Software

• Appointment Scheduling Billing & Insurance Processing

• Typing Speed: 120 WPM Analytical Thinking

• Entrepreneurial Mindset Baking & Small Business Operations

• Time Management Customer Service Team Collaboration

• Conflict Resolution Multitasking Child Engagement

Professional Experience

Owner & Baker

Soha’s Home Bakery, Pakistan – Mar 2020 – Dec 2023

• Founded and operated a successful home-based baking business specializing in custom cakes, cupcakes, and traditional desserts

• Managed client relations, order fulfillment, and social media marketing to attract and retain customers

• Oversaw all aspects of business operations, including inventory, pricing, quality control, and finances

• Earned a loyal customer base through creative designs, reliable service, and consistent product quality

Medical Office Assistant

Intelligent Health Group, Brampton – Sept 2019 – Jan 2020

• Scheduled patient appointments and managed phone queries

• Processed billing and maintained medical records

• Managed inventory and front-desk operations

Crew Member / Customer Service

Dairy Queen, Milton – Feb 2018 – Dec 2018

• Decorated cakes, handled cash register, and trained new staff

• Managed store closing and customer issue resolution

Crew Member (Seasonal)

H&M, Mississauga – Nov 2019 – Jan 2020

• Handled POS transactions and provided fashion consultation

• Ensured clean and appealing floor displays

Florist Assistant

Laila’s Decor, Mississauga – May 2015 – Aug 2016

• Created floral arrangements and performed venue setups

• Crafted accessories like garlands, bracelets, and earrings

Crew Member

Tim Hortons, Milton – May 2015 – July 2015

• Operated front counter and drive-thru services

Education

Bachelor of Business Administration (BBA) – Accounting

Sheridan College, Mississauga — 2023–Present

Medical Office Administration Diploma

Evergreen College, Oakville — 2018

High School Diploma (GED)

Bishop P.F. Reding Catholic Secondary School, Milton — 2017

Volunteer & Community Engagement

• Weekly Classroom Volunteer – Kindergarten class (Milton)

• Medical Office Assistant Intern – The Queen Clinic (2018)

• Tutor – Milton Library (2016)

• Coach – Little League, CNIT Basketball

• Fundraiser – Raised $4000 for Make-A-Wish Foundation

• Halton Literacy Program Run for Life Participant

Contact this candidate