Customer Service Business Development
Resume:
Omar Fernando Martínez
Summary
Professional with extensive experience in industries such as Food and Beverage, Information and Communications Technology, Metalworking, Pharmaceuticals, Services, and Higher Education. I have led teams in the areas of Sales, Marketing, Operations, Customer Service, and Administration. A graduate with honors with a Master's in Business Administration (MBA) from the Catholic University of Santiago de Guayaquil, seeking a career opportunity, confident in contributing my knowledge and professional experience in business development, primarily targeting Spanish- speaking customers.
Professional Experience
Alvamar Deli Foods Jan 2023 - Jan 2025
Food Factory producing raw material for fast food under the El CAPI Brand. Guayaquil, Ecuador
Operations Manager
Forecast
Operations Supervision
Purchase Planning
Personnel Management
Negotiation `
Customer Service
Inventory -
Logístics
Cash Control & Billing
Tanato Logistical Jan 2022 - Nov 2022
Distributor of tactical, military, and police clothing and accessories under the 5.11 Tactical brand.
Guayaquil, Ecuador
Sales Manager Ecuador
Sales Strategic Planning
Hiring & Personnel Management
Digital Marketing Management
Import
Clients Prospecting
Shipping Logistics
Quotation & Closing Deals
EQT Electro Outlet Jan 2019 - Dec 2021
Import and sales off-lease laptops and desktops under the Dell, Hewlett-Packard, and Lenovo brands.
Guayaquil, Ecuador
207 Echo Place, 10457. Bronx, NY
Phone 929-***-****
e-mail: *****.********.*@******.***
Sales Manager
Sales Strategic Planning
Hiring & Personnel Management
Digital Marketing Management
Import
Corporative Client Prospecting
Quotation & Closing Deals
Hiring & Personnel Management
Import
Shipping Logistics
Wholesale Businnes
MaxxTrading INTL May 2019 - Mar 2020
Import and wholesale of solar energy equipment under the PowerMaxx brand: voltage inverters, solar panels, and batteries.
Guayaquil, Ecuador
Business Development Manager
Wholesale Client Prospecting
Sales Channel Development
Events Presentation
Technical Teaching
Closing business visits
Trade marketing deals
Legal framework Analysis
Xmart-Ups España Apr 2015 – Dec 2018
Manufacturer of backup power solutions and solar panels under the Xmart brand: UPS, voltage regulators, solar panels, inverters, gel and acid batteries. Guayaquil, Ecuador
Business Development Manager
Wholesale Client Prospecting
Sales Channel Development
Events Presentation
Technical Teaching
Closing business visits
Trade marketing deals
Legal framework Analysis
Universidad Católica Santiago de Guayaquil Sep 2015 - Jul 2018 Higher education institution, undergraduate and graduate. Business School. Guayaquil, Ecuador
Professor
Planning, preparing and teach classes in the following subjects:
- Wharehouse & inventory
Management
- Purchase Management
- Supply Chain Management
Universidad Laica Vicente Rocafuerte Sep 2015 - Jul 2018 Higher education institution, undergraduate and graduate. Business School Guayaquil, Ecuador
Research Professor
Planning, preparing and teach classes in the following subjects:
- Stock Market introduction
- Research Techniques
- Marketing Fundamentals
- Financial Mathematics
- Finance
- HR Managent
- Business Plannig
NeoCosideco C.Ltda. Mar 2012 – Jan 2014
Wholesale importer of Desktops & Laptops under the Brand Acer. Guayaquil, Ecuador
Sales Manager Región Costa
Sales Channel Development
Forecast
Technical Teaching
Presentation Events
Coordinate retail activation
Closing business visits
Trade marketing strategies
Marketing Research
Empresa Tecnológica XPC C. Ltda. Oct 2005 - Oct 2011 Wholesale importer for Ecuador of parts and accessories, laptops, desktops, printers, and telecommunications equipment under the brands: Intel, AMD, Epson, Canon, Biostar, Gigabyte, and HP Networking.
Guayaquil, Ecuador
Sales Channel Development
Forecast
Technical Teaching
Presentation Events
Coordinate retail activation
Closing business visits
Trade marketing strategies
Marketing Research
Tech Exhibition
Public Administration Sales Support
Skills
Accounting
Businness Planning
Cash And Control
Billing
Channel presentation
Events
Client Propecting
Colaboraive Working
Corporate Client
Prospecting
Customer Service
Demand Projection
Digital Marketing
Management
Distribution Channel
Development
Finance Analysis
Hiring and Personnel
Management
Import
Inventory
Leadership
Legal Framework
Logistics
Negotiation
Operations
Supervision
Personnel
Management
Purchase Planning
Quotation and Closing
Deals
Shipping Logistics
Strategic Sales
Planning
Supervision
Support visits
Tehnical Trainning
Telemarketing
Trade Marketing
Visits and Demo
Wholesale business
Microsoft Office
Spanish (Native)
English (B1)
Education
MBA (Postgraduate) May 2011 - Aug 2014
Universidad Catholica Santiago de Guayaquil
Business Development Engineer Apr 1989 - Jan 1995
Universidad Laica Vicente Rocafuerte
Systems Analyst May 1983 - Jan 1988
Escuela Superior Politecnica ESPOL
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