Office Manager Personalized Care
Resume:
Tracey Cloud
Napa, CA *****
********************@***********.***
Work Experience
IHSS Care Provider
IHSS Napa county-Napa, CA
January 2024 to Present
• Assisted with activities of daily living, including bathing, dressing, grooming, and meal preparation
• Provided compassionate and personalized care to elderly and disabled clients in their homes
• Administered medications according to prescribed schedules and documented any changes or concerns
• Monitored vital signs such as blood pressure, heart rate, and temperature on a regular basis
• Managed medical appointments and transportation for clients ensuring timely arrival at healthcare facilities
• Maintained a clean and safe environment by regularly sanitizing surfaces and organizing client's living space
• Engaged in meaningful conversations with clients to provide emotional support and companionship
• Implemented personalized care plans developed by healthcare professionals to meet individual needs
• Documented daily activities, observations, and any changes in the client's condition accurately for reference purposes
• Responded promptly to emergencies or urgent situations while maintaining composure under pressure
• Managed household tasks such as laundry, light housekeeping duties, grocery shopping, and running errands
• Coordinated communication between healthcare providers regarding the client's medical history or treatment plans
Office Manager/Event Coordinator
Valcore recycling-Vallejo, CA
June 2014 to January 2020
• Managed daily office operations, including scheduling appointments, coordinating meetings, and handling correspondence
• Developed and implemented efficient filing systems to improve document organization and retrieval
• Oversaw inventory management, ensuring adequate supply levels while minimizing waste and reducing costs by XX%
• Maintained confidential employee records, ensuring compliance with privacy regulations
• Assisted in the recruitment process by screening resumes, conducting initial interviews, and coordinating candidate assessments
• Negotiated contracts with vendors for office supplies/services to secure cost-effective solutions without compromising quality or service levels
• Streamlined the invoice processing system by implementing an automated software solution resulting in a XX% reduction in processing time
• Reduced paper usage by XX% through the implementation of digital documentation processes
• Implemented a comprehensive disaster recovery plan that ensured minimal disruption during unforeseen events
Education
Some college in Geology
Mendocino College - Remote
June 2024 to Present
Certificate in Automotive Technology
Napa County Community - Napa, CA
June 2014 to June 2015
Skills
• Construction Estimating
• Proposal Writing
• Customer Satisfaction (10+ years)
• Contract Negotiation
• Senior Care
• Medication Administration
• Event Planning
Languages
• Spanish - Intermediate
Certifications and Licenses
Driver's License
First Aid Certification
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