Customer Service P E

E X P E R I E N C E D A D M I N I S T R A T O R

D E N I E L L E D E P R I E S T

DD

Customer Service Skills

Leadership & Development

Competent Bookkeeper

Written & Oral Communication

Strong Interpersonal Skills

Process Improvement

Case Management

Detail Oriented

Adaptability

Management Skills

Strategic Planning

Computer Literacy

Problem solving abilities

Flexibility

Time Management Skills

Transferable Skills

I am a dedicated, customer-focused professional with over 28 years of experience in the automotive industry, sales, accounts and administrative management. Recognized for delivering exceptional service and building genuine relationships, I am driven by continuous development that ensures success and continued growth personally and professionally.

S K I L L S &

C O M P E T E N C I E S

Profile

E X P E R I E N C E

Manheim Denver Auto Auction

2000- 2022

COMMERCIAL ACCOUNTS ADMINISTRATOR

Provided training, coaching and development to new team members Identified and communicated auditing issues to executives, seniors, and finance managers.

Oversaw monetary accounts for various financial institutions, fleet and dealerships

Managed inventory and communicated account updates and sale results Maintained high-level, continuous professional correspondence with dealers

Accurately and efficient processing sale funds for numerus accounts Sale Day account representative

Scheduled appointment and pick-ups for customers

Collaborated with the title department to assure negotiable titles Effectively managed dealer, financial institutions to achieve all quality pricing and volume control

1997-2000

LEAD ACCOUNTS REPRESENTATIVE

Managed accounts receivables and payables for multiple Distributed cash receipts and notice of outstanding invoice Reported the end of month reports and reconciliation data 303-***-**** ******************@*****.*** 16199 Green Valley Ranch Blvd. Apt 613 Denver, CO 802**-****-****

RECEPTIONIST

Handled inbound calls from valued customers

Identified specific department and the service they provided Ordered and maintained supply inventory

Documented calls and messages left for management

S Y S T E M S

Microsoft Office Suite

Apple OS

AS400/I Series

Work Bench

R E F E R E N C E S A V A I L A B L E

U P O N R E Q U E S T

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