Customer Service Representative

Crystal Sarah Candle

**** ******** *** **

Tacoma, WA 98422

Phone: 206-***-****

**************@*****.***

KEY QUALIFICATIONS:

Administrative Skills, Good Judgement, Ability to Follow Instructions, Strong Organizational and Customer Service Skills. Bilingual English/Marshallese EDUCATION:

Springdale High School, Arkansas; Graduated May 2022 EXPERIENCE:

United Airlines

Customer Service Representative

September 2023 – Present

Job Duties and Responsibilities:

● Receive and direct incoming calls, greet, and advise customers, tag, and handle baggage

● Prepare tickets, determine fares and routine to assure passenger's travel needs are met

● Interact with customers in a kind and useful manner to craft memorable experiences and build customer loyalty and dedication

● Anticipate customer needs while maintaining a strong sense of responsibility when we have inconvenienced a customer

● Work each day with a safety mentality by ensuring we hold ourselves and each other to the highest standards

Unifi

Cabin Agent

June 2022 – October 2023

Job Duties and Responsibilities:

● Provide excellent customer services to ensure the safety and comfort of passengers aboard aircraft equipment, within the station and/or terminal.

● Perform duties such as washing and/or cleaning the interior of the aircraft and other machinery or equipment.

References available upon request.

Contact this candidate