Data Center Technician
Resume:
JEROME WILLIAMS
Data Center Technician
*****************@*****.***
Amazon Web Services (October 2024 Current Day shift)
Data Center Operations Technician (6-month Contract)
Installation and troubleshooting of infrastructure hardware, software and connectivity
Worked Closely with both internal customers and external vendors to maintain infrastructure health
Break/fix of Motherboard, RAM, CPU, and GPU replacements
Brick troubleshooting, replacing optics, and MPO cables
Trouble shooting TOR and console switches
Configuration of switches using putty and switch builder applications
Develop professional documentation, operating guides, high level and low-level design documents
Fiber Splicing, testing, and documentation
Troubleshooting and restore fiber outages
University of Chicago Medicine (Feb 2023-Current Night Shift)
Data Center Engineer
Serve as the technical point of contact for the customer.
Responsible for consultation and design of solutions involving the products and technologies listed below
Conducted research on the network products, services, protocols and standards to remain abreast of development in the networking industry
Oversee/Perform new existing equipment, hardware and software upgrades for medical staff personnel
Demonstrate strong interpersonal, written & oral communication skills in documentation to medical staff.
Knowledge of standby, industrial, and flywheel UPS, and created blueprint for equipment that will be affected during cutover
CPU, GPU, DIMM and motherboard replacements
Replaced failed batteries for UPS systems
Apex Systems/HPE Argonne (April 2021- February 2023)
Data Center (Team Lead)
Build, install and support Hewlett-Packard/Cray system super computer Aurora
Installation of over 30,000 feet of fiber and copper cabling
Diagnosis, and Break fix of Intel compute blades (CPU’s, GOU’s power distribution, NIC cards, system boards)
Accurate documentation collection and updates as needed.
Practice and support Data Center regulations and practices on-site.
Monitored the Air Handler Units, checking the status once per shift.
Monitored the Critical Power Systems, updating the status via e-mail
once per shift.
Inventory of HDD SSD NIC Intel 3.2T, Fusion I/O Cards for deployment to servers per build-out specs.
CI Services/ (May 2018 -April 2021)
Data Center Technician
Travel to site and conduct site walk / site survey.
Prepared equipment layout and drawings using AutoCAD (not detailed designs - elevation drawings of racks and moving blocks on floor plans).
Factor in power, signaling, alarms, and optical cable run list.
AC & DC Power Plant installation Primary and Secondary battery strings running securing and termination of 350 500 750 MCM power cable. Power terminations into BDFB/Rectifiers/Battery Strings.
Designed layout of central office including cable racks, fiber optic ducting, conduit, and cabling.
Worked with procurement team to order equipment.
Worked with Logistics team to ship to the site.
Be there when equipment arrives and assist with unloading, checking inventory, staging the equipment and ultimately installing.
Managed local crews during different work shifts
Submitted reports related to site surveys and work status reports.
Experience with heavy customer interface.
Contact this candidate