Customer Service Representative

Neeraj Kumar Singh

Jamshedpur, Jharkhand, India - 831003

Contact number - +91-878*******

Email address - *****************@*****.***

Summary: A reliable and adaptable Industrial Cleaner Worker with a great disposition and customer service ethic. Able to multitask with abilities to handle workplace responsibilities with accuracy and efficiency. Seeking an opportunity to expand as a service representative, while seeking the opportunity to learn additional skills. Provided valuable Housekeeping services, and performed customer service tasks throughout my career in many environments with excellent organizational and communication skills. A detail-oriented individual with strong leadership skills. Currently searching for a challenging position that will allow me to demonstrate my skill set. Experience:

Designation:

Cleaner

Company name:

Tata Steel Ltd Jamshedpur under sub vendor Bajrang Bali Construction, Jamshedpur, Kalimali, Jharkhand, 5 April 2018 to till date

Responsibilities:

Clean, stock, and supply designated facility areas (dusting, sweeping, vacuuming, mopping, cleaning ceiling vents, restroom cleaning, etc.)

Perform and document routine inspection and maintenance activities

Carry out heavy cleansing tasks and special projects

Notify management of occurring deficiencies or needs for repairs

Make adjustments and minor repairs

Stock and maintain supply rooms

Cooperate with the rest of the staff

Follow all health and safety regulations

Vacuuming, sweeping, and mopping floors of various types.

Dusting ceilings, light fittings, countertops, and loose furniture.

Scrubbing and sanitizing toilets, sinks, and kitchen fixtures.

Emptying trash cans.

Washing and drying windows.

Liaising with the line manager to ensure that you have sufficient cleaning products at all times.

Reporting any breakages that occur during the cleaning process.

Informing the line manager of repairs that need to be done. Personal skills:

Punctual.

Discipline.

Hard-working.

Organizational.

Concentration.

Integrity.

Dependability.

Problem-solving.

Work ethic.

Adaptability.

Conflict resolution.

Flexibility.

Leadership.

Empathy.

Professional Skills:

Team-work oriented.

Motivated.

Good listener and communicator.

Organizational and planning skills.

Decision-making.

Customer service.

Responsibility.

Decisiveness.

Ability to work under pressure.

Time management.

Detail oriented.

Education:

Diploma in mechanical engineering

ITI in fitter

Matriculation.

Basic knowledge of computers.

Reading, writing, and speaking Hindi & English language skills.

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