High School Customer Service
Resume:
Genesis Silverio
Committed and motivated, I bring to the table exceptional time management and
decision-making skills that have consistently driven success in various professional endeavors. My robust work ethics, coupled with a professional demeanor, underscore my dedication to achieving and exceeding goals. Queens, NY 11691
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EDUCATION
Borough of Manhattan Community College, 199 Chambers St, New York, NY 10007
August 2023 - Present
Frederick Douglass Academy VI, Queens, New York — High School Diploma
SEPTEMBER 2019 - June 2023
EXPERIENCE
Mcdonalds, Queens New York
January 2022 - Present
● Take customer orders accurately, process payments, and provide assistance as needed.
● Work collaboratively with other crew members to ensure smooth restaurant operations.
● Follow cleaning procedures and schedules to ensure a hygienic work environment.
● Process payments and provide change to customers. SYEP Joutune Discount Boutique
July 2023 - August 2023
● Greet and assist customers with a friendly and approachable demeanor.
● Provide product knowledge and styling advice to meet customer needs.
● Address customer inquiries, resolve concerns, and ensure a positive shopping experience.
Papa Johns, Queens, New York — Cashier
AUGUST 2021 - OCTOBER 2021
● Prepare and assemble pizzas according to Papa John's recipes and quality standards.
● Take orders accurately over the phone, in-person, or through online platforms.
● Maintain a clean and organized work area, including kitchen equipment and utensils.
● Handle cash transactions accurately and responsibly. SKILLS:
● Customer Service
● Positive Attitude
● Leadership Skills
● Independent Problem
Solvers
LANGUAGES:
● English
● Spanish
Frederick Douglass Academy VI, Queens, New York —
Clerical Assistant
OCTOBER 2021 - June 2023
● Shredding papers, filing papers, and photocopying.
● Creating bulletin boards.
● Answering phones and greeting students.
RDRC’s Learn & Earn Program, Queens, New York —
Participant
SEPTEMBER 2021- August 2023
● Attending workshops, events, and field trips.
● Participating in community service projects.
● Partaking in internships.
Reference
Selene Pilgrim
Program Associate
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Pauline Gayle
Owner
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Ashleigh Dougal
Program Coordinator
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