LaToya Heckard
Richmond, CA *****
*********@*****.***
Professional Summary
I am a very loyal, dependable, honest, hard working, fast learner. I strive in being the best at any and everything that I do and I will go hard at making sure I achieve all of my goals. Able to multi task and can work great in a team setting or individually.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Field Interviewer/Data Collector
San Francisco Municipal Transportation Agency SFMTA-San Francisco, CA January 2024 to April 2024
Conducting interviews/ surveys and collecting data on the San Francisco Muni bus passengers. Room Attendant/Housekeeping
The Marker Hotel-San Francisco, CA
February 2021 to April 2023
Changing linens, cleaning bathroom, wiping tables, dusting,cleaning mirrors, vacuuming floor, sweeping and mopping bathroom, and emptying the trash in both room and bathroom. Replacing all amenities like soap, shampoo, coffee,cups,ECT...
Event Staff
Moscone Convention Center-San Francisco, CA
September 2019 to September 2019
to September 2019
Directing the lines to make sure everyone is in the right line, Building swag bags for the clients, assisting with registration for the Oracle convention.
Event Staff
Moscone Convention Center-San Francisco, CA
August 2019 to August 2019
to August 2019
Scanning I.D Badges for the VM World convention. Making sure that everyone on the list gets into the convention room first and once their in and seated i can start scanning all the add on's I.D Badges and let them in. Make sure the conference room door is close when the speaker starts. Warehouse Worker
Good Eggs-San Francisco, CA
April 2019 to July 2019
SCANNING PRODUCT INTO COMPUTER
WEIGHING PRODUCT AND BAGGING UP PRODUCT
COUNTING PRODUCTS AND INSERTING DATA INTO COMPUTER KEEPING AREA CLEAN
Warehouse Associate
Tobi-San Francisco, CA
October 2017 to January 2018
packing, sorting, pulling orders, cleaning, janitorial, sweeping, moping, keeping warehouse clean. Customer Service
Wonolo-San Francisco Bay Area, CA
February 2013 to November 2017
assisting customers with issues and or problems they might be having. cleaning and making sure my station runs smooth.
Warehouse Associate
Wonolo-San Francisco, CA
June 2015 to July 2016
picking, packing, shipping, labeling, censoring merchandise, stocking. Cleaner
Handy-San Francisco, CA
March 2005 to November 2008
cleaning rooms, floors, windows, stoves, taking out trash, laundry, etc.. Education
High school diploma or GED
Mission High School - San Francisco, CA
September 1996 to June 1999
Skills
• Warehouse experience
• Forklift
• Hospitality
• Grocery store
• Warehouse Associate
• Telecommunication
• Load & Unload
• Typing
• Pricing
• CSR
• Customer Support
• Shipping & receiving
• Janitorial (3 years)
• Sales
• Laundry
• Microsoft Office
• Merchandising
• Security
• Negotiation
• Call Center
• Leadership
• Load & unload
• Cold calling
• Retail sales
• Computer skills
• Serving Experience
• Front desk
• Order fulfillment
• Assembly Experience
• Order Puller
• Order Fulfillment
• Sales Experience
• Materials Handling
• Time management
• Heavy Lifting
• C.P.R (3 years)
• Inside sales
• Time Management
• Cash register
• Data entry
• Section 8
• Hotel experience
• Product demos
• Assembly
• Room Attendant (2 years)
• Front desk
• Mobile devices
• HIPAA
• Cleaning Experience
• Computer literacy
• Merchandising
• Shipping
• Telemarketing
• Restaurant experience
• Customer Care
• English
• Shipping Receiving
• Cash handling
• Porter experience
• Door-to-door
• Customer Service
• Fine dining experience
• Oracle
• Oracle
• Outside sales
• Warehouse experience
• Customer service
• Hospitality
• Serving
• Manufacturing
• General Labor
• Picker Packer
• Retail Sales
• Basic Math
• Materials handling
Certifications and Licenses
Forklift Certification
C.P.R Present HIPAA March 2016 to Present OSHA certificate February 2016 to Present FOOD HANDLER CERTIFICATE July 2019 to July 2022 CERTIFICATE OF COMPLETION LEARN 2 SERVE FOOD HANDLER TRAINING COURSE. SELLER/SERVER CERTIFICATION August 2019 to August 2021 RESPONSIBLE BEVERAGE SERVICE. CERTIFIED TO SELL OR SERVE ALCOHOLIC BEVERAGES IN CALIFORNIA