JAVIER OSPINA
*************@*****.*** 978-***-**** Haverhill, MA 01830
Summary
To pursue a degree in teaching education, work with children, lead them and motivate them to pursue a future for them. Skills
● Communication Skills
● Problem-Solving
● Customer Service
● Active listening
● Interpersonal
● Leadership
Experience
The Home Depot
Cashier/Backup Lot Associate
04/2021 - Current
● Greet customers when they arrive at the checkout counter and engage them in light conversation.
● Check customers' purchases and provide them with pricing information when required.
● Scan customers' purchases and provide them with information on what is owed.
● Take cash and credit and debit cards and process payments according to company policies.
● Tender change and receipts and ensure that customers are provided with after-sales services information.
● Arrange for customers' purchases to be delivered to their vehicles and make arrangements for deliveries to offices and homes.
● Balance the cash drawer at the end of each day and ensure that any discrepancies are handled before the end of the shift. Burlington, LP
Cashier
08/2020 - 01/2021
● Answered questions about current promotions and resolved issues according to store policies.
● Engaged positively with each customer, providing professional and polite support for sales and service needs.
● Greeted all the customers that walked in the store.
● Took off all the clothing alarms that the cashiers forgot to
● Providing customer service
● Checking out patrons
● Completing returns and exchanges
● Workers are hired based on their professionalism, positive attitudes, and ability to follow instructions.
Education and Training
Northern Essex Community College
Educational Studies
08/2021-current
Whittier Tech
High School Diploma
08/2017-06/2021
Certifications
Certification OSHA — 10-Hour General Industry and Health CAD Certificate High School Diploma Languages
Bilingual
Creative, English, Spanish