Customer Service High School

Work Experience

Housekeeper November ****- June *024

Boardwalk Inn, Landreys

●Cleaned, sanitized, and organized hotel of over 55 rooms under strict time limits

●Inspected rooms for any maintenance issues or damage to report to the appropriate department

●Maintained cleanliness of common areas such as hallways, lobbies, and other public spaces

●Followed all safety and sanitation guidelines while following all hotel policies and procedures

●Addressed guest’s requests or concerns promptly

●Maintained a professional and friendly demeanor to provide guests with a positive experience

Fry Cook November 2021 – March 2022

Jack in the Box

●Cooked various menu items in adherence to company specifications

●Handled, stored, and prepared food safely and in accordance with laws and policies

●Maintained cleanliness of the establishment including kitchen and common area

●Worked closely with other staff to ensure great service

●Responded to customer requests and communicated order effectively

Busser February 2020 – August 2020

Boshays

●Cleaned and cleared tables promptly after guests dined

●Swept and cleaned floors, chairs and surrounding areas to maintain a tidy environment

●Transported dirty dishes, glassware, utensils to dishwashing area

●Ensured stations were maintained clean and organized to ensure items were returned promptly for service

●Greeted and assisted guests when appropriate, attending to their needs

Education

●Ball High School

Skills

●Customer Service

●Communication

●Cleaning Skills/Cleanliness

●Time Management

●Attention to Detail

●Teamwork and Collaboration

●Multitasking

●Food safety

●Professionalism

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