Customer Service Technical Support
Resume:
David Diederich
Security Technician
Safe and vault technician with locksmithing and access control experience. Forklift certified and familiar with warehouse operations and inventory control. 20+ years of experience in customer and technical support.
Experience
Education
09/2024 - Present
Self Employed PSVS LLC
Set up master key systems, customer service, open and repair residential and commercial safes, home and business lock outs, safe relocations, new hardware installation and set-up.
06/2023 – 09/2024
Safe and Vault Tech So Cal Safe
Heavy safe and vault relocations in CA, OR, WA, high security safe openings and service, customer service, custom locking system design and set-up, trained new technicians, warehousing, managed safety programs
11/2022 – 05/2023
Self Employed PSVS LLC
Set up master key systems, open and repair residential and commercial safes, customer service, home and business lock outs, safe relocations, new hardware installation and set-up.
11/2021 – 10/2022
Commercial Locksmith The Flying Locksmiths
Set up master key systems, inventory management, build and install custom access control systems, customer service, commercial locksmithing, lock outs, new hardware installations, access control system service and repair.
1997 - 2001
General Studies, Shop
Chaffey High School
Skills
Project Management
Teamwork
Leadership
Power Tools
Warehouse
Attention to Detail
Safety Compliant
Customer Support
Contact
1043 Santo Antonio Dr
Colton, CA 92324
***************@*****.***
David Diederich
1043 Santo Antonio Dr
Colton, CA 92324
*******@*****.***
Dear Hiring Manager,
I am writing to express my interest in the position of customer service representative. With a background in technical operations, including safety protocols, customer service, and project management, I am eager to bring my skills and dedication to a new field. I am confident that my experience in maintaining high standards of safety, solving complex issues, and managing projects will enable me to contribute effectively to your team.
In my previous roles as a Safe and Vault Technician and Locksmith, I developed strong organizational skills. I am adept at handling complex systems, from diagnosing issues to providing solutions with efficiency. My experience in managing multiple projects simultaneously and working under pressure makes me well-suited to the dynamic environment of the customer service representative. Additionally, I am highly experienced in maintaining compliance with local and federal safety regulations, ensuring that operations run smoothly while minimizing risk.
As a team leader, I’ve coordinated schedules, trained new employees, and ensured consistent quality and safety standards in every project. These experiences have honed my ability to adapt quickly to new roles and responsibilities. I am excited about the opportunity to apply my expertise in a new industry and contribute to the ongoing success of your team.
I am excited about the opportunity to discuss how my background and skills align with the needs of your organization. I have attached my resume for your review, and I look forward to the possibility of an interview to further explore how I can contribute to your team. Thank you for your time and consideration.
Sincerely,
David J Diederich
Contact this candidate